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OwenIverson-9526 avatar image
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OwenIverson-9526 asked Reza-Ameri commented

Local Administrator account got deleted

The other day I had a user unable to open AutoCAD without immediately hitting a fatal error on a config file. Looking at the error, it was clear that it was tripping on a file pointing to the local Administrator account. I decided to log in on the Administrator account and on doing so (i.e. getting to the desktop) was presented with a message to the effect that anything I did would not be saved. Checking the login, I was logged in as "TEMP". Checking File Explorer I saw that the "C:\Users\Administrator" dir only had a single folder - OneDrive. Nothing else.

Any thoughts about how this might happen without the user doing anything?

windows-10-security
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Check the directory where Windows is installed and under Users, check if you are seeing the administrator?
It might be a temporary profile failure and normally will be fixed by restarting your PC.

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OwenIverson-9526 avatar image
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OwenIverson-9526 answered Reza-Ameri commented

That's the thing, under C:\Users there was no more "Administrator" directory (when I checked it under my own user account). It seems to have gotten created when I attempted to log in AS that account.

It just didn't get far - like it ONLY created the OneDrive folder.

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Check the event viewer and see if there is any event like a failure related to this issue?

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Miles-MSFT avatar image
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Miles-MSFT answered

Hi

We could check in the computer management > local users and groups > groups >administrators > administrators properties to see if other accounts have administrator authority.

Once the other accounts are not in the list , i'm afraid that the local administrator account will not be recovered.

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