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Office online Server - WacSvWW.cab is corrupt and cannot be used

Dear All,

We are running a Windows Server 2016 and trying to install Microsoft Office Online Server (downloaded from VLSC office 2019). We keep receiving below errors, any ideas?

110660-wacsvwwcab.png


windows-server
wacsvwwcab.png (24.0 KiB)
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EavenHuang answered

Hi Miles,

Thanks a lot for your comments. We tried to re-download the installer file and it works okay now. So more than likely, it was a corrupt issue with the original installer file:(

Thanks again for your help!

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Miles-MSFT answered EavenHuang converted comment to answer

Hi

We could try to perform clean boot on your computer before installation.
When you start Microsoft Windows normally, there are a number of programs that start automatically and run in the background. These programs, which may include antivirus and system utility programs, may sometimes interfere with the installation of a new program. When you perform a clean boot before you install a new program, you prevent these programs from starting automatically.

Here is the article about how to perform the clean boot.
https://www.tenforums.com/tutorials/41804-perform-clean-boot-windows-10-troubleshoot-software-conflicts.html#:~:text=To%20Perform%20a%20Clean%20Boot%20in%20Windows%2010,only%20uncheck%20Load%20startup%20items.%20%28see%20screenshot%20below%29

Best Regards


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