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Retention Policy - Move Mails after 1 Year to Online Archive

Dear TechNet-Forum,

we are running Office 365 and want to enable the automatic archive function for different O365 - Exchange mailboxes.

I tried it with my own mailbox.

Step 1 : Activate Online Archive (Online Archive is also visible in Outlook)

Step 2 : Create a Retention policy with the standard retention tag for 1 Year Mail Move to Archive (not sure whether this is the online or the in mailbox archive folder?!?!)

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Step 3: Assign the new custom Retention policy against a mailbox in Exchange Online Admin Panel

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Step 4: Run command: Start-ManagedFolderAssistant -Identity xxxxxx

Step 5: Wait some days

But nothing happen.

Also when assigning a rule in the outlook app itself against the inbox with the 1 year retention policy, nothing is happen:

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Thank you in advance for your support

BR

Brian


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michev answered

You have created a "personal" retention tag - that's basically giving the user the freedom do manually stamp items, however no automatic action is performed. If you want this to happen without user intervention, create a tag of type "Default", or a folder-specific tag. If you want to use the personal tag you've already published instead, go to Outlook/OWA, select some items or a whole folder and apply the tag.

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09265818 answered michev commented

Dear michev,

thank you for fast reply.
I created a retention tag with default and the respective rule. Linked that new retention tag to a retention policy and assigned the retention policy as standard to my mailbox.
How long does it take that the rule gets applied to my mailbox and can i start that process manually that the mails get moved based on the policy immediately?

Thank you in advance

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There's no way to make it happen immediately, there's a 7-day workcycle in Exchange Online. Running the Start-ManagedFolderAssistant cmdlet "signals" to start the processing ASAP, but does not guarantee that. The guarantee is that it will happen in 7 days, although usually it's much faster than that.

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