Hi All,
We use Azure MFA for users to remote in to their desktops through Remote Desktop Gateway. I have one user that gets prompted multiple times by the Microsoft Authenticator app - after she has disconnected. I can see in the Activity Report that on June 12 she logged in through the Remote Desktop Gateway at about 10:00am and was prompted once. She then disconnected at about 12:45pm that same day and was then prompted 22 times in about a 30 minute period to approve the login.
This was not the only time this has heppend to her, it is just one example. I have not heard about anyone else having this issue.
Can anyone tell me why this happens to her? Any way to fix this issue?
Thanks!