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Hello,
I'm using Teams on Linux (1.3.00.16851 amd64 on ubuntu 20.04). The company I work for uses Citrix Netscalar to do authentication. When I start Teams I enter my company email address. I then get the netscalar login page (inside teams) and I login. After a successful login I get a call from microsoft authentication (as expected) and after pressing # on my phone, the default browser (firefox) is opened and the channels are visible in the browser. Inside the teams application the netscalar login is still visible (as if it is frozen).
The strange thing is, It worked fine last wednesday (july-8th) but since thursday (july-9th) this opening of the browser after login started happening.
Hi PietervanderEems-9280,
What do you do before this issue happened?
Does anybody else meet with the same problem?
To exclude the factor of Citrix Netscalar, it recommends you contact your IT admin to stop this kind of authentication for your account. Then try again.
If no luck, you could clear your client cache by the following command:
Hi SharonZhao-MSFT
As far as I'm aware of I did not change anything between it functioning and it not functioning correctly.
And as for disabling Citrix Netscalar, that is not allowed in the company I work for.
As for removing the cache. The actual config directory is ~/.config/Microsoft/Microsoft\ Teams
I had already removed the ~/.config/Microsoft directory in the hope that that would help, but no difference.
The unofficial teams-for-linux app does work with Citrix Netscalar although recently after the login I first get the microsoft page where it "asks" me to download the official client or continue using the webapp.
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Update:
Just use the following:
rm -r ~/.config/Microsoft/Microsoft\ Teams
Well, even with the new version this is still a problem. It makes the official client completely unusable.