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NidhiSingh-7669 avatar image
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NidhiSingh-7669 asked LeonLaude edited

I have completed certification on June 19, but cannot see it in my profile

Hi, I have completed certification on June 19th and received email from mswwprog@microsoft.com to view and download the certificate. When I click on it, it navigates to learning-error page and shows message - Sorry, we could not find your certification profile. Please Contact Support.

Please let me know what I can do to fix it.

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1 Answer

LeonLaude avatar image
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LeonLaude answered LeonLaude edited

Hi @NidhiSingh-7669,

It may take up to several days before the certification/exam is shown on your certification profile/dashboard.

Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://docs.microsoft.com/en-us/answers/products.

You can ask the experts in the dedicated Certification Profile - Transcript - Missing Exams or Certificates forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams


If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!


Best regards,
Leon

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