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MontgomeryBrianVEP-9099 avatar image
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MontgomeryBrianVEP-9099 asked SharonZhao-MSFT commented

MS Teams Screen sharing issue with the letter C

When you are in a screen sharing session on MS Teams and you are controlling the users screen and press the C character, the focus of your window will switch to the chat box of teams. This is super annoying to have to click back into the users screen every time. Please fix this.

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1 Answer

SharonZhao-MSFT avatar image
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SharonZhao-MSFT answered SharonZhao-MSFT commented

@MontgomeryBrianVEP-9099,

What is your Teams client version?

I tested in Microsoft Teams Version 1.4.00.16575 (64-bit). It has no impact when I press C character in the keyboard during screen sharing. The following is my steps:

  1. Start a Teams meeting and invite participants.

  2. User01 shares screen and press C character in his keyboard during the period. Nothing happen.

  3. User01 shares screen and Give Control to User02.

  4. User02 press C character in his keyboard during the screen sharing control period. Nothing happen.

If our steps are different, please show more details to me. I will follow your steps to test this scenario.

If ours are the same, I want to confirm some questions with you:

  1. Does this problem exist all the time? Or what changes do you do before happened?

  2. Does anyone else have the same problem?

  3. Do you modify the shortcut of Microsoft Teams or some other applications? I check the keyboard shortcuts for Microsoft Teams. There is no C shortcut. So, I’m not sure if you do some modifications.


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You have Microsoft Teams Version 1.4.00.17563 (64-bit). It was last updated on 7/1/2021.

This is when you have control of a user's machine and open notepad on the user machine you are controlling and then press the c key and it will shift focus to chat on your machine and away from the user's share.
You may have to actually have to be typing in a user's application.

  1. it happens a lot, almost every time I try this. It does not do this on skype or any other applications I use to remote control users

    1. I am not sure

    2. no.

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SharonZhao-MSFT avatar image SharonZhao-MSFT MontgomeryBrianVEP-9099 ·

@MontgomeryBrianVEP-9099,

I followed your steps on Microsoft Teams Version 1.4.00.17563 (64-bit). This problem happens when I stay in Activity, Chat and Teams pages as the following image:
111713-image.png

I will do more search on this problem. If there is any update, I will share with you as soon as possible. Thanks for your patience and understanding.


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image.png (9.6 KiB)
SharonZhao-MSFT avatar image SharonZhao-MSFT MontgomeryBrianVEP-9099 ·

@MontgomeryBrianVEP-9099,

I have no more information about this problem now.

In order to save your time and get efficient support, it is suggested to open a Service Request by this link.

Meanwhile, if I get any news about this problem, I will share with you here as soon as possible.

Thanks for your understanding.

Have a nice day!




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