question

AllanJAshinoff-5533 avatar image
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AllanJAshinoff-5533 asked AllanJAshinoff-5533 edited

Please advise: URL clipping using MS Kiosk

I have an application that generates an Auto-URL that is 443 characters which allows for concise configuration of the software/kiosk. When those 443 characters are pasted into MS Kiosk and then the kiosk is executed the Auto-URL is cut down to 261 characters. The URL no longer authenticates properly and each systems configuration must be done manually each time. I have two dozen kiosk systems. I need a solution.

How can I adjust the kiosk to accept whatever length URL is added?


I've considered using small HTML page to reference the Auto-URL.

I've also considered a TinyURL application, but don't know enough about those services/those apps to use one for a internal application. Unless I can own the program and its entirely in-house, I can't very well route internal traffic to the web for a reference, particularly one that require authentication to an internal server.

Please let me know what, if anything can be adjusted within the Kiosk setup, its registry references to accommodate this super long URL.

Thanks in advance

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Just want to confirm the current situations.

Please feel free to let us know if you need further assistance.

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AllanJAshinoff-5533 avatar image
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AllanJAshinoff-5533 answered AllanJAshinoff-5533 edited

I can see no viable solution without adding an HTML page to run the Auto-URL by overcome the MS Kiosk limitation. HMTL seems to work but I'll need to bone up on my HTML knowledge to better refine the process. Thank you for the info.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

CandyLuo-MSFT avatar image
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CandyLuo-MSFT answered

Hi ,

Thanks for your posting here. I would suspect that kiosk has a limit on the URL length. When the length of URL up to specific characters, then it will be auto cut down.

Since I did not find any Microsoft official document talking about this symptom, I would suggest you report this to Microsoft directly with the Feedback Hub app.

The Feedback Hub app lets you tell Microsoft about any problems you run in to while using Windows 10. For more information on using the app, click here:

Send feedback to Microsoft with the Feedback Hub app

As you considered, you can use small HTML page to reference the Auto-URL as a workaround.

If this issue is urgent, I would also suggest you contact Microsoft Customer Support and Services where more in-depth investigation can be done so that you would get a more satisfying explanation and solution to this issue.

Here is the link:

https://support.microsoft.com/en-us/gp/customer-service-phone-numbers

Best Regards,
Candy


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5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.