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DarrenFletcher-4799 avatar image
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DarrenFletcher-4799 asked LeilaKong-MSFT commented

SSTP on WSE2016 doesnt work after KB5003638 (OS Build 14393.4467)

We had to migrate a client to new premises but as we shut down the server it updated (as it does!)

Once moved to the new location we changed the new public IP address on the router and changed the a record for the RWW site - Magic!!!

The only problem was that today the SSTP service wasn't working although traffic on PORT443 was OK

What could be the problem? We messed around for ages uninstalling and re-installing RRAS till we thought hang on what about that update?

KB5003638 (OS Build 14393.4467) was uninstalled and rebooted now the SSTP VPN on WSE works again

windows-serverwindows-server-essentials
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Check the event viewer and see if there is any related error?
Are you seeing any error message when you attempt to start the service?

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DarrenFletcher-4799 avatar image
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DarrenFletcher-4799 answered LeilaKong-MSFT commented

Guys SSTP on WSE2016 has always worked since installation the issue was with KB5003638 (OS Build 14393.4467) once that is installed SSTP connects but no traffic can be passed between the client and the server

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Hello @DarrenFletcher-4799 ,

Thanks for your response.

It seems that you have to delete this KB5003638 (OS Build 14393.4467) at the moment, and wait for the new update of this bug patch in July to check if the issue still exists.

Please "Accept as Answer" if it helped so it can help others in community looking for help on similar topics. Thanks for your cooperation!

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LeilaKong-MSFT avatar image
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LeilaKong-MSFT answered

Hello @DarrenFletcher-4799 ,

Thanks for your query.

1.How did you configure SSTP VPN?
How to configure SSTP VPN on Windows Server: https://www.lukasberan.com/2016/12/how-to-configure-sstp-vpn-on-windows-server/

2.Is it successfully connected with SSTP VPN but lose internet connection without access to the server side resources? If so, please uncheck Use default gateway on remote connection as the picture in the following thread: https://social.technet.microsoft.com/Forums/en-US/e76c8fb0-48f9-4a77-b245-1937d25c12ad/lose-of-internet-connection-when-connected-through-vpn-client-on-windows-7?forum=smallbusinessserver
SSTP VPN connects but no access: https://social.technet.microsoft.com/Forums/office/en-US/5b146e17-1ae5-4152-9b4a-69a81e29f1ca/sstp-vpn-connects-but-no-access?forum=winserver8gen

3.Connected with SSTP VPN, internet access stops working and unable to use rescources on remote network: https://social.technet.microsoft.com/Forums/en-US/315e782c-eca1-4ccc-b02d-74a7a29308c4/connected-with-sstp-vpn-internet-access-stops-working-and-unable-to-use-rescources-on-remote?forum=ws16essentials

4.Is there any error message in the event log?
Always On VPN Windows Server RRAS Service Does Not Start: https://directaccess.richardhicks.com/tag/event-log/


Best regards,
Leila


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