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AdityaChauhan-6889 avatar image
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AdityaChauhan-6889 asked PercivalYang-MSFT commented

Query about windows 11 upgrade

Hi, i had some queries about an upgrade to windows 11. When i had bought my laptop, it came with official windows 10 and i also got an official lifetime Microsoft Office subscription with it. So as now windows 11 is going to be launched and i have heard that windows 10 users will be able to upgrade freely to windows 11, so on upgrading to windows 11, will i lose my life time Microsoft office subscription? Please clear this query whether my ms office lifetime subscription will be retained or not if i upgrade to windows 11.

windows-10-general
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Hi,
@AdityaChauhan-6889
Just checking in to see if the information provided was helpful.

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If no, please reply and tell us the current situation in order to provide further help.

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PercivalYang-MSFT avatar image
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PercivalYang-MSFT answered PercivalYang-MSFT edited

Hi,
@AdityaChauhan-6889
Actually, use the Insider Preview build-dev channel that download the windows11 22000.51 will do an
in-place upgrade which keeps all your data and applets in drive C. you don’t need to worry your office will be uninstalled and your account will be logged out.

Besides, to make double sure. Check the local win10 store, you should find the office 2016/2019 is in your account library, otherwise, you can log in Microsoft official website, in your account settings, service and subscription. You should find the office linked to your account.

Finally, to activate the office on new PC requires Microsoft account or key. So it’s important to make sure your account has at least one ownership.
You might as well contact the OEM for usage of activating the office and linking to your MS account on your win10 laptop, as they have detailed procedures accordingly.

Hope this can help you
If your need further help, be free reply to me at your convenience.

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DSPatrick avatar image
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DSPatrick answered DSPatrick edited

Your office subscription should be unaffected. The product group for Office 365 actively monitors questions over at
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_account

They're also actively answering question in dedicated forums here.
https://answers.microsoft.com/en-us/windows/forum/windows_11


--please don't forget to upvote and Accept as answer if the reply is helpful--




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