question

JasonHouse-1701 avatar image
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JasonHouse-1701 asked MayankBargali-MSFT answered

Can't Add new WIT to my ADO Project Board

I have created a new Work Item Type for testing for an upcoming project.
It's called Use Case and I have added it in the following location:
Org Settings>Processes>My Processes>Work Item Types
111425-image.png


It's been designed with custom fields, etc. and when I go to Project 5>Boards>Work Items and click the "+ New Work Item" toolbar button, I see it as an option.
111415-image.png

I can select it and complete the work item template without issue.
It then shows in my list of Work Items.
111462-image.png

When I click on the Boards>Boards view, I don't see it anywhere.



When I click New Item - it creates a new Issue.
When I click the Issues toolbar button, I see Epic and Issues only.
111417-image.png

How do I get my new WIT called Use Case to show on the board as a trackable, moveable work item.
I'm sure there's a set up / configuration setting I'm overlooking, but I can't seem to locate it.

Appreciate your help. We plan on adding a second custom WIT as well, but I can't add it until I understand this first one and get it operating as expected.

Thanks in advance.
JH


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If this is tagged wrong, I apologize. I wasn't sure how to tag it (I tried Azure, ADO, Azure DevOps, etc but I can't create new ones apparently).

Thanks,
JH

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1 Answer

MayankBargali-MSFT avatar image
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MayankBargali-MSFT answered

Hi @JasonHouse-1701

Welcome to Microsoft Q&A! Thanks for posting the question.

DevOps is currently not supported in the Q&A forums, the supported products are listed over here https://docs.microsoft.com/en-us/answers/products (more to be added later on).

You can ask the experts in the dedicated forum over here: https://stackoverflow.com/questions/tagged/devops
https://developercommunity.visualstudio.com/spaces/21/index.html

Please 'Accept as answer' and ‘Upvote’ if it helped so that it can help others in the community looking for help on similar topics.

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