Some background information.
I have an Office365 Family premium account with a custom domain (domain.org). We(wife and I) have been using the desktop Outlook client with no problem for the past several months. A couple of weeks ago I started setting up a "Free" Azure account to look at. I was interrupted in the process and never finished the process. (I had not gotten to the point of entering payment information.) The next day I could not connect with my Outlook client to my O365 e-mail, although the web client works fine. It appears that the Outlook client cannot find the Exchange server. My wife's Outlook client began giving her the the message "unknown user name" when she started the Outlook client. Again, the web client works fine. We are each logging in with a domain.org username.
I logged onto portal.azure.com and saw that there is an AzureAD tennant set up for domainorg.onmicrosoft.com with one user (me) in it. That would explain why my wife gets unknown user and I can't find the exchange server. I am assuming this is an artifact of the aborted Azure account setup.
I cannot delete the domainorg.onmicrosoft.com tenant because I am only a domain member and not administrator. The message I get is "You do not have access" with a 403 error code.
I talked with Office265 consumer technical support and they also thought it was an Azure issue and outside their are of expertise.
Is there anyway to remove the domainorg.onmicrosoft.com tenant?
Thanks,
Eric.





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