question

ColinStephens-1067 avatar image
0 Votes"
ColinStephens-1067 asked JennyFeng-MSFT commented

Windows refusing to update

Hi you lovely people,
For the past few years my computer has refused to update. It has never been much of a problem other than the annoying bit of having to deal with older Windows 10. But recently I bought a new graphics card and the drivers refuse to install on my version of windows. Every single time I try to update I get the message, "A current driver on your PC may be better than the driver we're trying to install. We'll keep trying to install." It is absolutely infuriating and I can't seem to get it to update for the life of me. Even the few times I've gotten far enough for my computer to restart and begin updating, the screen goes black and reverts all changes with no explanation as to why. I'm at my wits end and genuinely thinking of dumping my drives, buying new ones, and reinstalling windows. This is kind of a last ditch attempt. I've even tried to reset the thing and the same things happen.

windows-10-general
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@ColinStephens-1067
Hi,

Just checking in to see if the information provided was helpful.

If the reply helped you, please remember to accept as answer.
If no, please reply and tell us the current situation in order to provide further help.

0 Votes 0 ·
DSPatrick avatar image
0 Votes"
DSPatrick answered

The hardware manufacturer's site will be your best resource for the latest firmware, chipset and drivers for your mother board or graphics adapter and other peripherals.

--please don't forget to upvote and Accept as answer if the reply is helpful--





5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Docs-4663 avatar image
0 Votes"
Docs-4663 answered

This is a script from Microsoft Technet script guys.
Open administrative Powershell > copy and paste the whole script > Click enter > click OK > it takes approximately 20 minutes and can run overnight > post a share link using one drive, drop box, or google drive



 function wh   
     {  
         Param ( [parameter (Mandatory = $true)][string]$txt )  
         Write-Host $txt -ForegroundColor Green -BackgroundColor Black -NoNewline  
         ##Example usage wh "Alias for `n Write-Host"  
      
     } ## End function wh  
      
      
 function StartScript   
     {  
         ##Locating Temp Dir and writing Transcript  
         $global:tempDir = [System.IO.Path]::GetTempPath()   
         MD $tempDir\LOGS -EA SilentlyContinue   
         CD $tempDir\LOGS  
         $txtCount = Get-Item $tempDir/LOGS/*.TXT -EA SilentlyContinue  
         if((Get-Host).Version.Major -cge 5) ##WIN7 Not Supported  
             {  
                 if($txtCount.Count -cge 1)   
                 {Start-Transcript -Append -Path $tempDir/LOGS/Event-Search.TXT}   
                 Else{Start-Transcript -Path $tempDir\LOGS\Event-Search.TXT}   
             }  
      
         $global:explore = $tempDir + "LOGS\"  
         $global:Ver = "1.6.3"  
         wh "`nLog Collection... (V$Ver)`n"  
      
         #clearing previous actions  
         Stop-Job *  
      
         #Initialize CheckBox Vars to $True/$False  
             $Global:EventsCollect = $true; $Global:SetupDiagCollect = $true  
                 $Global:UpdatesCollect = $true; $Global:WLANCollect = $true  
                     $Global:PowerCollect = $true; $Global:GPCollect = $true  
                         $Global:miscCollect = $true; $Global:bingCollect = $true  
                             $Global:eventOut = $false        
         #Clear Jobs  
         Stop-Job *  
         Remove-Job *  
                                              
     } ## End function Start-Script  
      
      
 function SetupDiagFunc  
     {  
         wh "`n Grabbing SetupDiag.exe ..."       
         Invoke-WebRequest https://go.microsoft.com/fwlink/?linkid=870142 -OutFile $tempDir\SetupDiag.exe -TimeoutSec 3 -UseBasicParsing  
             #check for successful download  
             if((Get-Item $tempDir\SetupDiag.exe).length -gt 100000)  
                 {  
                   wh "`nSuccessful DL!"  
                   wh "`n Invoking SetupDiag.exe ..."  
                   $SetupDiag = {CMD.EXE /C "%temp%\setupdiag.exe /Verbose /Output:%temp%\SetupDiag-Log.txt"}  
      
                   ## Kick-Off SetupDiagJob  
                   Start-Job -Name SetupDiagJob -ScriptBlock $SetupDiag                     
                      
                 }Else{Write-Host "`nDownload of SetupDiag.exe Failed!" -BackgroundColor RED }  
      
     } ## End Function SetupDiagFunc  
      
      
 function EventSearch  
     {  
     wh "`n Starting EventSearch Job-Function ...`n"  
     ## Gathering Events from System using Get-WinEvent via Job  
     $EventSearchJob =   
         {  
         $evtPaths = Get-Item C:\Windows\System32\Winevt\Logs\*.evtx -Exclude "*PowerShell*",   
             "*known folders*" | Select-Object FullName  
         $i = $evtPaths.Count  
      
         $x = 0 ##For 1st Loop do Until x = i  
         $events = @()  
         $gatherEvents = @()  
         $eventsArray = @()  
         $searchResult = @()  
         $MaxEvents = 99  
      
         #Loading/Gathering Events Loop...  
         do {  
           
             ##Getting Events w/ Get-WinEvent         
             $gatherEvents = Get-WinEvent -Path $evtPaths[$x].FullName -MaxEvents $MaxEvents -EA SilentlyContinue  
             $events = $events + $gatherEvents             
      
             $x++  
                  
             }  
              Until ($x -eq $i)      
      
         $x = $x +1 ##Total Events Found!  
              
         $eventsLength = $events.Length ##Total events catalogged!  
              
         $xx = 0  
                   
         # Write Event Properties to a row and roll it out - Collapsing Array ...   
         do {  
                $date = $events[$xx].TimeCreated | Get-Date -Format "yyyyMMdd".ToString() -EA SilentlyContinue ##EA SC for Blank Entries  
                      
                 $eventRow = new-object PSObject -Property @{  
                 Date = $date;  
                 Id = $events[$xx].Id;  
                 Level = $events[$xx].LevelDisplayName;  
                 Provider = $events[$xx].ProviderName;  
                Message = $events[$xx].Message;  
                 }  
      
                 $cRow = $date + " " + "ID:" +  $events[$xx].Id + " " + "Level:" + $events[$xx].LevelDisplayName + " " + "Provider:" + $events[$xx].ProviderName + " " + "Message:" + $events[$xx].Message   
                 $eventsArray += $cRow  
                   
                 $xx++  
                 $d++  
         }  
         Until ($xx -eq $events.Length)  
     
         ##Looking for patterns error or fail in $eventsArray  
         $search = $eventsArray | Select-String -pattern ("error|fail") 
     
         Return $search ## | Write-Output ##Output for job  
      
         } ## End $EventSearchJob  
      
     Start-Job -Name EventSearchJob -ScriptBlock $EventSearchJob  
      
     } ## End function Event-Search  
      
      
 function writeSearch  ##   
     {  
         ##Event Logs Cont.  
         MD $tempDir\LOGS\EVTX\ -EA SilentlyContinue 
     
         ##output to file  
         $search | Group-Object | Sort-Object Count -Descending | Format-Table Count, Name -Wrap > TOP-ERRORS.TXT  
         $search > $tempDir\LOGS\SEARCH.TXT  
      
     if($Global:eventOut -eq $True)  
         {  
         $search | Group-Object | Sort-Object Count -Descending |   
             Select-Object -Property Count, Name | Out-GridView -Title "Top `"Errors`" via EVTX - V-$Ver"  
         }  
      
         wh "`n Collecting Matching EVTX Entries ...`n"     
         #Collecting all prev matching EVTX  
         #$evtx = Get-ChildItem C:\Windows\System32\Winevt\Logs\*.evtx  
         $evv = 0  
                      
            $providerName =   
                (($search | Select-String "Provider:.*Message:").Matches.Value -Replace   
                       " Message:", "" -Replace "Provider:", "" | Group-Object ).Name  
                  
             #Converting Provider Name to Log Name                 
             $providerName = (($providerName | ForEach-Object {Get-WinEvent -ProviderName $_ -MaxEvents 1 -EA SilentlyContinue}).LogName | Group-Object).Name     
                $providerName = $providerName -replace "Microsoft.", ""  
                   $providerName = $providerName -replace "Windows.", ""  
                      $providerName = $providerName -replace "`/.*$", ""  
                               
                               
                          $evtx = $providerName | foreach{Get-ChildItem "C:\Windows\System32\winevt\logs\*$_*"}  
      
                 Do{  
                     COPY $evtx[$evv].PSPath $tempDir\LOGS\EVTX\ 
                        $evv++  
                   }  
                   Until($evv -eq $evtx.Count)  
      
     } #End function writeSearch  
      
      
 function GetUpdates  
     {  
         wh "`n Starting Get-WindowsUpdateLog Job-Function ...`n"  
         $updateJob = {get-WindowsUpdateLog}  
             
         if((Get-Host).Version.Major -cge 5) ##Modern Gatherer  
         {  
             Start-Job -Name GetUpdates -ScriptBlock $updateJob  
         }  
              
         ##Legacy Gatherer  
         CP C:\Windows\WindowsUpdate.log $tempDir\LOGS\WindowsUpdate.log  
      
         ##Installed-Updates/Packages 
         Get-WmiObject win32_quickfixengineering > $tempDir\LOGS\Installed_Updates.TXT  
         Get-WmiObject Win32_OperatingSystemQFE >> $tempDir\LOGS\Installed_Updates.TXT  
     DISM /Online /Get-Packages /Format:Table >> $tempDir\LOGS\Installed_Updates.TXT 
      
     } ## End function Get-Updates  
      
           
 function PrinterCheck  
     {  
         wh "`n Getting Printer Information ..."  
         get-printer | ft Name, ComputerName, Type, DriverName, PortName, Datatype, Location, DriverName > $tempDir\LOGS\Printers.TXT  
         get-printerDriver | fl >> $tempDir\LOGS\Printers.TXT  
         Get-ChildItem -Recurse Registry::"HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers" | Out-File $tempDir\LOGS\Printers.TXT -Append  
         Get-ChildItem -Recurse Registry::"HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers" | Out-File $tempDir\LOGS\Printers.TXT -Append  
         Get-ChildItem -Recurse Registry::"HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors" | Out-File $tempDir\LOGS\Printers.TXT -Append  
         write-output "## CBS ntprint CHECK ##" >> $tempDir\LOGS\Printers.TXT  
         $cbsCheck = (Get-ChildItem C:\Windows\Logs\CBS\*cbs* -Recurse | select-string -Pattern "E_INVALIDARG in eventsXml.*Microsoft-Windows-PrintService")  
         if($cbsCheck.Count -eq 0){Write-Output "## NO MATCHES IN CBS ##" >> $tempDir\LOGS\Printers.TXT} Else{$cbsCheck | Group-Object  >> $tempDir\LOGS\Printers.TXT}  
         write-output "## ntprint.dll CHECK ##" >> $tempDir\LOGS\Printers.TXT  
         (Get-ChildItem C:\Windows\System32\ntprint.dll).VersionInfo | ft -AutoSize >> $tempDir\LOGS\Printers.TXT  
         (Get-ChildItem C:\Windows\SysWOW64\ntprint.dll).VersionInfo | ft -AutoSize >> $tempDir\LOGS\Printers.TXT  
      
     } ## End function PrinterCheck  
      
      
 function UpdateHelper  
     {  
     if((Get-Host).Version.Major -cge 5)  
         {  
             $winupdatelog = get-item $tempDir\LOGS\windows-update.log    ##WIN-10 File  
             MD $tempDir\LOGS\Windows\Logs\WindowsUpdate\ -EA SilentlyContinue | Out-Null  
             CP C:\Windows\Logs\WindowsUpdate\*.etl $tempDir\LOGS\Windows\Logs\WindowsUpdate\ -EA SilentlyContinue  
         }  
             Else{$winupdatelog = get-item $tempDir\LOGS\windowsupdate.log} ##LEGACY File  
      
     $updateError = ($winupdatelog | select-string -pattern "error.*0x........");  
     $updateErrorSplit = $updateError -Split " "  
     $updateErrorCount = (($updateErrorSplit | select-string -pattern "0x........") -Replace "[(),'`.:]", "" -Replace "hr=", "");  
      
     $updateErrorCount | Group-Object | Sort-Object Count -Descending | Format-Table Count, Name | Out-File $tempDir\LOGS\UPDATE-ERRORS.TXT -Width 999  
     $updateError >> UPDATE-ERRORS.TXT  
     if($updateError.length -eq 0){"No `"error.*0x........`" patterns Found in Windows-Update.log" | Out-File $tempDir\LOGS\UPDATE-ERRORS.TXT}  
      
     ($winupdatelog | Select-String "KB\d\d\d\d\d\d\d" | Select-string "fail") | Out-file $tempDir\LOGS\UPDATE-ERRORS.TXT -Append -width 999  
      
     } ## End function UpdateHelper  
      
      
 function getProcesses  
     {  
     wh "`nGetting Active Process ...`n"   
     Get-Process > $tempDir\LOGS\Running-Processes.TXT  
     CMD.EXE /C "tasklist /svc" | Out-File -Append  $tempDir\LOGS\Running-Processes.TXT  
          
     } ## End function getProcesses  
      
      
 function GetApps  
     {  
     wh "`n Getting List of Installed Apps...`n"  
     Get-WmiObject -Class Win32_Product | Format-Table -Property Name, Version, Vendor > $tempDir\LOGS\Installed-Apps.TXT  
     Get-AppxPackage | ft Name, Version, InstallLocation, IspArtiallyStaged, SignatureKind, Status >> $tempDir\LOGS\Installed-Apps.TXT  
          
     } ## End function GetApps  
      
      
 function SetupLogs  
     {  
     wh "`nGetting Windows Setup Logs Independent of SetupDiage.exe...`n"  
         MD $tempDir\LOGS\SETUP\ -EA SilentlyContinue  
     dir C:\ > $tempDir\LOGS\Dir_Structure.txt  
          
     ## Main Setup Collection  
     if($env:SystemDrive -eq 'C:') ##Verify SystemDrive  
     {  
         $SetupPaths = @()  
      
         $locations = @(  
             'C:\GetCurrent',  
             'C:\$Reset',  
             'C:\$SysReset',  
             'C:\$Windows.~BT',  
             'C:\$Windows.~WS',  
             'C:\Windows\Logs\',  
             'C:\Windows\Panther\',  
             'C:\Windows\inf\',  
             'C:\Windows\System32\LogFiles\',  
             'C:\Windows\System32\SysPrep\',  
             'C:\Windows10Upgrade',  
             'C:\Windows.old\Windows\Panther')  
      
         for($i = 0; $locations.count -gt $i; $i++)  
         {   
             if((get-item $locations[$i] -Force -EA SilentlyContinue).length -gt 0) ##Null Path Check -Force for Hidden  
             {  
                 CD $locations[$i]  
                 ##Search includes setuperr/setupact only  
                 $SetupPaths += Get-ChildItem * -Force -Recurse -Include setuperr.log, setupact.log, miglog.xml, *APPRAISER_Humanreadable.xml -EA SilentlyContinue      
             }  
         }  
      
         $cleanPaths = @()  
      
         for($i = 0; $SetupPaths.count -gt $i; $i++)  
         {  
             $cleanPaths += $SetupPaths[$i].PSParentPath.ToString() -replace "Microsoft\.PowerShell\.Core\\FileSystem\:\:C\:\\", ""  
         }  
      
         CD $tempDir\LOGS\SETUP\  
         MD $cleanPaths -Force  
         CD $tempDir\LOGS\  
      
         for($i = 0; $SetupPaths.count -gt $i; $i++)  
         {  
             $destPath = "$tempDir\LOGS\SETUP\" + $cleanPaths[$i]  
             $copyPathLog = ($SetupPaths[$i].ToString())  
                  
             Copy  $copyPathLog -Destination $destPath  
         }  
          
     }Else{Write-Host "`nSystem Drive is not C:... Setup Collection Aborted!`n"}  
     ## End Main Setup Collection  
          
              
         ## Setup Reg Output      
         Get-ChildItem HKLM:\SYSTEM\SETUP\ | Out-File $tempDir\LOGS\SETUP\HKLM_SYSTEM_SETUP-OOBE.TXT  
         Get-ChildItem HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\OOBE\Me* -recurse -EA SilentlyContinue | Out-File $tempDir\LOGS\SETUP\HKLM_SYSTEM_SETUP-OOBE.TXT -Append  
         Get-Childitem HKLM:SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate | Out-File $tempDir\LOGS\SETUP\HKLM_SYSTEM_SETUP-OOBE.TXT -Append  
      
         ## SetupAct String Search  
      
      
              
          $setupRegx = @("MOUPG SetupHost..Initialize:",  
                         "============================",  
                         (Get-ChildItem $tempDir\LOGS\*setupact.log -Recurse | Select-String "MOUPG  SetupHost..Initialize. CmdLine"),  
                         "",  
                         "MOUPG Setup build & Host OS Build:",  
                         "==================================",  
                         "",  
                         (Get-ChildItem $tempDir\LOGS\*setupact.log -Recurse | Select-String "MOUPG  SetupHost..Setup build"),  
                         "...",  
                         (Get-ChildItem $tempDir\LOGS\*setupact.log -Recurse | Select-String "MOUPG      Host OS"),  
                         "",  
                         "Watson Parameters (4&5):",  
                         "=======================",  
                         "",  
                         (Get-ChildItem $tempDir\LOGS\*setupact.log -Recurse | Select-String "Watson Bucketing Parameters\[[4-5]\]" ),  
                         "",  
                         "\[0x........\]Error:",  
                         "==================",  
                         "",  
                         (Get-ChildItem $tempDir\LOGS\*setupact.log -Recurse | Select-String "\[0x........\]\[0x.....\]"),  
                         "",  
                         "`"FATAL`":",  
                         "======",  
                         "",  
                         (Get-ChildItem $tempDir\LOGS\*setupact.log -Recurse | Select-String "FATAL" | Select-String -NotMatch "FatalExecutionEngineError" | Select-String -NotMatch "non-fatal"),  
                         "",  
                         "`"Error   `":",  
                         "===========",  
                         "",  
                         (Get-ChildItem $tempDir\LOGS\*setupact.log -Recurse | Select-String "Error   "),  
                         "",  
                         "MIGRATE.*DATA:",  
                         "==============",  
                         "",  
                         (Get-ChildItem $tempDir\LOGS\*setupact.log -Recurse | Select-String "MIGRATE.*DATA"),  
                         ""             
                         )  
             $q=0  
             Do {$setupRegx[$q] | Out-File $tempDir\LOGS\SETUP\SetupAct-Regex.TXT -Append -Width 999 ##spool out results  
                                   $q++                    
                                             }Until($q -eq $setupRegx.Count)  
      
     } ## End function SetupLogs  
      
      
 function powerCFGInfo  
     {  
     MD $tempDir\LOGS\POWER\ -EA SilentlyContinue  | Out-Null  
     wh "`n Grabbing PowerCFG, Sleep & Battery Info ...`n"  
          
     ("`n" + "Available Sleep States (/A): `r" + "`n" +"============================`r" + "`r").ToString() | Out-File -Encoding ascii $tempDir\LOGS\POWER\POWERCFG_INFO.txt  
     powercfg /a | Out-File -Append -encoding ascii $tempDir\LOGS\POWER\POWERCFG_INFO.txt  
      
     ("`n" + "-DeviceQuery Wake_Armed: `r" + "`n" +"========================`r" + "`r").ToString() | Out-File -Append -Encoding ascii $tempDir\LOGS\POWER\POWERCFG_INFO.txt  
     powercfg -devicequery wake_armed  | Out-file -Append -encoding ascii $tempDir\LOGS\POWER\POWERCFG_INFO.txt  
      
     ("`n" + "Last Wake (-lastwake):  `r" + "`n" +"=====================`r" + "`r").ToString() | Out-File -Append -Encoding ascii $tempDir\LOGS\POWER\POWERCFG_INFO.txt  
     powercfg -lastwake  | Out-file -Append -encoding ascii $tempDir\LOGS\POWER\POWERCFG_INFO.txt  
     ("`n`r").ToString() | Out-File -Append -Encoding ascii $tempDir\LOGS\POWER\POWERCFG_INFO.txt  
      
     ("`n" + "-Requests: `r" + "`n" +"==========`r" + "`r").ToString() | Out-File -Append -Encoding ascii $tempDir\LOGS\POWER\POWERCFG_INFO.txt  
     powercfg -requests  | Out-file -Append -encoding ascii $tempDir\LOGS\POWER\POWERCFG_INFO.txt  
      
     $powerList = powercfg -list  
     $powerList | Out-File -Append -encoding ascii $tempDir\LOGS\POWER\POWERCFG_INFO.txt  
     $powerActive = $powerList | select-string "\*" | powercfg /QH "$_"   
     ("`n`r").ToString() | Out-File -Append -Encoding ascii $tempDir\LOGS\POWER\POWERCFG_INFO.txt  
      
     ("`n" + "Active Power Scheme Details: `r" + "`n" +"============================`r" + "`r").ToString() | Out-File -Append -Encoding ascii $tempDir\LOGS\POWER\POWERCFG_INFO.txt  
     $powerActive | Out-File -Append -encoding ascii $tempDir\LOGS\POWER\POWERCFG_INFO.txt  
      
      
     if((Get-Host).Version.Major -cge 5) ##WIN7 Does not Support powercfg /battery /sleepstudy  
          {   
            $ifbattery = Get-WmiObject win32_battery  
            if ( $ifbattery.__SERVER.count -cge 1 ) { CMD.EXE /C "powercfg /batteryreport /output %temp%\LOGS\POWER\battery-report.html" }  
            CMD.EXE /C "powercfg /sleepstudy /output %temp%\LOGS\POWER\sleepstudy-report.html"  
          }  
            CMD.EXE /C "powercfg /ENERGY /duration 10 /output %temp%\LOGS\POWER\energy-report.html"         
          
     } ## End function powerCFGInfo  
      
      
 function sysProductCheck  
     {  
     wh "`n Getting SystemProductName ...`n"  
     ##SystemInformation Reg   
     reg query HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SystemInformation\ /v SystemProductName  > $tempDir\LOGS\REG_SystemProductName.TXT   
     Get-WmiObject Win32_ComputerSystem > $tempDir\LOGS\WMI_Object_System.TXT  
     Get-WmiObject Win32_ComputerSystemProduct >> $tempDir\LOGS\WMI_Object_System.TXT  
          
     } ## End functions sysProductCheck  
      
      
 function showWLAN  
     {  
     wh "Generating NETSH WLAN Report...`n"  
      
     $showWLANjob = {  
                     CMD.EXE /c "netsh wlan show networks mode=ssid > %temp%\LOGS\Network\wlan.txt"  
                     CMD.EXE /c "netsh wlan show networks mode=bssid >> %temp%\LOGS\Network\wlan.txt"  
                     CMD.EXE /c "netsh winhttp show proxy > %temp%\LOGS\Network\proxy.txt"  
                     CMD.EXE /c "netsh wlan show wlanreport & COPY C:\ProgramData\Microsoft\Windows\wlanReport\wlan-report-latest.html %temp%\LOGS\Network\wlan-report-latest.html"   
                     ##WIN7 Does not Support netsh wlanreport                                                    
                     }   
      
     Start-Job -Name showWLAN -ScriptBlock $showWLANjob  
      
     } ## End function sysProductCheck  
      
      
 function getGPRESULT  
     {  
     wh "`nGetting GPRESULT...`n"  
     CMD.EXE /C "GPRESULT /V > %temp%\LOGS\GPRESULT.TXT"  
          
     } ## End function getGPRESULT  
      
      
 function reservedCheck  
     {       
             
     $reservedJob =   
         {  
         $vol = (mountvol /L | select-string -Pattern "\\\\")  
         $volstring = "mountvol y:" + $vol[0]  
         CMD.EXE /C $volstring  
          
         SLEEP 2  
      
         CMD.EXE /C "CHKDSK y: > %temp%\LOGS\SystemReserved.TXT"  
          
         SLEEP 2 # Pause after drive dismount  
          
         CMD.EXE /C "mountvol y: /D"  
         }  
      
     Start-Job -Name reservedJob -ScriptBlock $reservedJob  
          
     } ## End function reservedCheck  
      
      
 function fltmcCheck  
     {  
     wh "`n Getting fltmc Filters ...`n"  
     CMD.EXE /c "fltmc filters > %temp%\LOGS\fltmc_filters.TXT"  
          
     } ## End function fltmcCheck  
      
      
 function getDXDiag  
     {  
     wh "`n Grabbing DXDiag Info...`n"  
     C:\Windows\System32\dxdiag /x $explore\DxDiag  
          
     } ## End function getDXDiag  
      
      
 function getMSINFO  
     {  
     wh "`n Gathering MSINFO32 ...`n"  
     ## check if msinfo is already gathering - if so stop  
     If((get-process | select-string -Pattern "msinfo").Pattern -eq "msinfo")  
     {Stop-Process -ProcessName msinfo32}  
      
         C:\Windows\System32\msinfo32.exe /nfo $tempDir/LOGS/MSINFO32.NFO  
                     
     } ## End function getMSINFO  
      
      
 function getAV  
     {  
      if((Get-Host).Version.Major -cge 5) ##Modern OS Only  
         {  
         wh "`n Grab root\SecurityCenter2 AntivirusProduct ...`n"  
         $avPath = (Get-WmiObject -Namespace root\SecurityCenter2 -Class AntivirusProduct) | % {$_.pathtoSignedProductEXE}  
         "AV Info" + "`n========" | Out-File $tempDir/LOGS/SecurityProductInformation.TXT 
     $avPath | Out-File $tempDir/LOGS/SecurityProductInformation.TXT -Append  
         if($avPath[0] -match "exe")  
             {   
                 $path = (Get-Item $avPath[0]).PSParentPath  
                 Get-Item $path/*.ini | Out-File $tempDir/LOGS/SecurityProductInformation.TXT -Append  
                 Get-Content $path/*.ini | Out-File $tempDir/LOGS/SecurityProductInformation.TXT -Append             
             }  
             Get-ChildItem "HKLM:\SOFTWARE\Policies\Microsoft\Windows Defender\" -recurse -EA SilentlyContinue | Out-File $tempDir/LOGS/SecurityProductInformation.TXT -Append      
         }  
     } ## End function getAV  
      
      
 function getDrivers  
     {  
     wh "`n Grabbing Driver listing via DISM.EXE ...`n"  
         $drivers = cmd.exe /C "dism /online /get-drivers /format:table"  
         $drivers += cmd.exe /C "dism /online /get-drivers /all /format:table"  
         $drivers | Out-File $tempDir/LOGS/DISM-Get-Drivers.TXT  
     wh "`n Done!`n"  
     } ## End Function getDrivers  
      
      
 function getMISCLogs  
     {  
         wh "`nCopying misc. logs ...`n"   
         MD $tempDir\LOGS\WER\ -EA SilentlyContinue   
         MD $tempDir\LOGS\Windows\Logs\WindowsUpdate\ -EA SilentlyContinue  
         CP "C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\*" $tempDir\LOGS\WER\ -Recurse -EA SilentlyContinue  
         CP "C:\Windows\Logs\CBS\*cbs*" $tempDir\LOGS\Windows\Logs\  
         CP "C:\Windows\Logs\DISM\*dism*" $TempDir\LOGS\Windows\Logs\  
         CP "C:\Windows\Logs\WindowsUpdate\*" $TempDir\LOGS\Windows\Logs\WindowsUpdate\  
      
                
         #DMP Collect  
         $dmp = @()  
         $dmp += Get-ChildItem C:\Windows\*.dmp   
         $dmp += (Get-ChildItem C:\Windows\LiveKernelReports\*.dmp -Recurse -EA SilentlyContinue)  
         $dmp += (Get-ChildItem C:\Windows\Minidump\*.dmp -Recurse -EA SilentlyContinue)  
         #Validate empty array  
         if($dmp.length -ne 0)  
             {  
             $dd=0  
                   Do{       
                         If($dmp[$dd].length -lt 2000000)  
                             { $destPath = $dmp[$dd].PSParentPath.Replace('C:\', '').Replace('Microsoft.PowerShell.Core\FileSystem::', '')  
                                 MD $destPath -EA SilentlyContinue 
                                     COPY -Path $dmp[$dd].PSPath -Destination $destPath }  
                         $dd++  
                     }  
                     Until($dd -eq $dmp.Count)  
             }  
     
          #disk info 
          "`nGet-Disk:`n=========" > $tempDir\LOGS\Disk-Info.TXT  
          Get-Disk |fl >> $tempDir\LOGS\Disk-Info.TXT 
          "`nGet-Partition:`n==============" >> $tempDir\LOGS\Disk-Info.TXT  
          Get-Partition >> $tempDir\LOGS\Disk-Info.TXT 
          Manage-bde -protectors -get C: >> $tempDir\LOGS\Disk-Info.TXT 
          "`nIO Fail Search:`n===============`n" >> $tempDir\LOGS\Disk-Info.TXT 
          $search | Select-String ".*io.fail.*" | Select-String -NotMatch '0, 0, 0, 0' >> $tempDir\LOGS\Disk-Info.TXT        
      
     } ## End function getMISCLogs  
      
      
 function bingCollect  
     {  
         ##O365 Firewall Check & Bing.com diagnostics.asp  
         ##URIs based on Article:   
         ##https://support.office.com/en-us/article/Network-requests-in-Office-365-ProPlus-and-Mobile-eb73fcd1-ca88-4d02-a74b-2dd3a9f3364d  
                    
         MD $TempDir\LOGS\Network\ -EA SilentlyContinue  
      
         wh "Performing Bing & O365 URI Check ... `n"  
      
      
               $bingCheck = (Invoke-WebRequest -Uri https://www.bing.com/fdv2/diagnostics.aspx -UseBasicParsing)   
               $bingCheck | Out-File $tempDir\LOGS\Network\O365-URL-Query.TXT  
                     
               $URIs = @('api.login.microsoftonline.com',    #0  Standard Reply = 403  
               'api.passwordreset.microsoftonline.com',      #1  Standard Reply = 200  
               'becws.microsoftonline.com',                  #2  Standard Reply = 403  
               'clientconfig.microsoftonline-p.net',         #3  Standard Reply = 404  
               'companymanager.microsoftonline.com',         #4  Standard Reply = 403  
               'device.login.microsoftonline.com',           #5  Standard Reply = 200  
               'graph.microsoft.com',                        #6  Standard Reply = 404  
               'hip.microsoftonline-p.net',                  #7  Standard Reply = 404   
               'hipservice.microsoftonline.com',             #8  Standard Reply = 404  
               'login.microsoft.com',                        #9  Standard Reply = 200  
               'login.microsoftonline.com',                  #10 Standard Reply = 200  
               'logincert.microsoftonline.com',              #11 Standard Reply = 200   
               'loginex.microsoftonline.com',                #12 Standard Reply = 200  
               'login-us.microsoftonline.com',               #13 Standard Reply = 200  
               'login.microsoftonline-p.com',                #14 Standard Reply = 200  
               'login.windows.net',                          #15 Standard Reply = 200  
               'nexus.microsoftonline-p.com',                #16 Standard Reply = 403  
               'passwordreset.microsoftonline.com',          #17 Standard Reply = 200  
               'provisioningapi.microsoftonline.com',        #18 Standard Reply = 403  
               'stamp2.login.microsoftonline.com',           #19 Standard Reply = 200  
               'ccs.login.microsoftonline.com',              #20 Standard Reply = 401  
               'ccs-sdf.login.microsoftonline.com',          #21 Standard Reply = 401  
               'accounts.accesscontrol.windows.net',         #22 Standard Reply = 200  
               'secure.aadcdn.microsoftonline-p.com',        #23 Standard Reply = 400  
               'windows.net',                                #24 Standard Reply = 200  
               'phonefactor.net',                            #25 Standard Reply = 200  
               'account.activedirectory.windowsazure.com',   #26 Standard Reply = 404  
               'secure.aadcdn.microsoftonline-p.com',        #27 Standard Reply = 400  
               'login.windows.net',                          #28 Standard Reply = 200  
               'provisioningapi.microsoftonline.com',        #29 Standard Reply = 403  
               'mscrl.microsoft.com',                        #30 Standard Reply = 400  
               'secure.aadcdn.microsoftonline-p.com',        #31 Standard Reply = 400  
               'windowsupdate.microsoft.com',                #32 Standard Reply = 200  
               'update.microsoft.com',                       #33 Standard Reply = 200  
               'au.download.windowsupdate.com',              #34 Standard Reply = 200  
               'download.windowsupdate.com',                 #35 Standard Reply = 200  
               'download.microsoft.com',                     #36 Standard Reply = 200  
               'tlu.dl.delivery.mp.microsoft.com');          #37 Standard Reply = 403  
              
                     
               $count = 0;  
               $queryResult =@{};  
                     
               Write-Host "Checking URIs .." -NoNewline  
                     
               Do {           
                       Try{  
                       $queryResult[$count] = (Invoke-WebRequest -Uri ("http:`/`/" + $URIs[$count]) -Method Head -UseBasicParsing -TimeoutSec 2).RawContent  
                          }Catch{ $catch = $_ }  
                     
                           if($queryResult[$count].Count -eq 0)  
                                   {$queryResult[$count] = ($catch[$catch.count -1].ToString()).Replace("`n", " ")}                                     
                       Write-Host "." -NoNewline           
                       $count++         
                   }Until ($count -eq ($URIs.Count));                            
               Write-Host "."  
                      
                   Get-Date | Out-File $tempDir\LOGS\Network\O365-URL-Query.TXT -Append  
                   $queryResult | Out-File $tempDir\LOGS\Network\O365-URL-Query.TXT -Append  
                        
         Write-Host " Bing Check", `n, "==========" | Out-File $tempDir\LOGS\Network\O365-URL-Query.TXT -Append  
            
               wh "`n`n`n`URL Check Finished...`n"   
     }  
      
      
 function smbConfig  
 {  
      
     $CMDs =  
     {   cmd.exe /c "net config server"    
         cmd.exe /c "net config workstation"  
         Get-SmbClientNetworkInterface  
         Get-SmbServerConfiguration  
         Get-SmbClientConfiguration  
         Get-ChildItem "HKLM:\SYSTEM\CurrentControlSet\Services\LanmanServer"   
         Get-NetAdapterAdvancedProperty | ft }  
      
     ForEach-Object{Invoke-Command $CMDs | Out-File $TempDir\LOGS\NETWORK\$env:COMPUTERNAME-SMB-Config.TXT -Append}  
      
     $share = Get-SmbShare  
      
     ForEach-Object{Get-SmbShareAccess $share.Name | ft  | Out-File $tempDir\LOGS\NETWORK\$env:COMPUTERNAME-SMB-Config.TXT -Append}  
      
 } ## End Function smbConfig  
      
      
 function regLang  
     {       
         DISM.EXE /Online /Get-Intl  | Out-File $tempDir\LOGS\Reg-Lang.TXT  
         "`n","Get-WinUserLanguageList","=======================" | Out-File $tempDir\LOGS\Reg-Lang.TXT -Append  
         Get-WinUserLanguageList     | Out-File $tempDir\LOGS\Reg-Lang.TXT -Append  
         "`n","Get-WinLanguageBarOption","========================" | Out-File $tempDir\LOGS\Reg-Lang.TXT -Append  
         Get-WinLanguageBarOption    | Out-File $tempDir\LOGS\Reg-Lang.TXT -Append  
     }  
      
      
 function autoRotate  
     {  
         Get-ChildItem HKLM:SOFTWARE\Microsoft\Windows\CurrentVersion\Auto* | Out-File $tempDir\LOGS\AutoRotate.TXT  
     }  
      
      
 function checkBoxes  
    {  
         Add-Type -AssemblyName System.Windows.Forms  
         Add-Type -AssemblyName System.Drawing  
      
         $Global:form = New-Object System.Windows.Forms.Form  
         $Global:form.Text = "LOGS-V$ver"  
         $Global:form.Size = New-Object System.Drawing.Size(300,400)  
         $Global:form.StartPosition = 'CenterScreen'  
      
         $OKButton = New-Object System.Windows.Forms.Button  
         $OKButton.Location = New-Object System.Drawing.Point(100,300)  
         $OKButton.Size = New-Object System.Drawing.Size(75,23)  
         $OKButton.Text = 'OK'  
         $OKButton.DialogResult = [System.Windows.Forms.DialogResult]::OK  
         $Global:form.AcceptButton = $OKButton  
         $Global:form.Controls.Add($OKButton)  
             
         $Global:form.ControlBox = $false  
              
             $Global:boxNum = 1  
             $Global:checkBox = @{} #hash for $checkBox  
             $tag = @{} #hash for $label  
             $Global:Box = @{}  
      
             function createCheckBox   
                 {  
                     Param ( [parameter (Mandatory = $true)][string]$name,  
                             [parameter (Mandatory = $true)][string]$label )  
                          
                     $drawingPoint = (50 + ($boxNum *25))  
      
                     $Global:checkBox[$boxNum] = New-Object System.Windows.Forms.CheckBox  
                     $Global:checkBox[$boxNum].Location = New-Object System.Drawing.Point(10,$drawingPoint)  
                     $Global:checkBox[$boxNum].Size = New-Object System.Drawing.Size(15,15)  
                     $Global:checkBox[$boxNum].Text = ''  
                     $Global:checkBox[$boxNum].Checked = $true  
                     $Global:form.Controls.Add($checkBox[$boxNum])  
                     #SetupDiag Label  
                     $tag[$boxNum] = New-Object System.Windows.Forms.Label  
                     $tag[$boxNum].Location = New-Object System.Drawing.Point(40,$drawingPoint)  
                     $tag[$boxNum].Size = New-Object System.Drawing.Size(280,20)  
                     $tag[$boxNum].Text = "$label"  
                     $Global:form.Controls.Add($tag[$boxNum])  
      
                     $Global:boxNum ++  
                      
                 } #End nested function createCheckBox   
                
             createCheckBox -name "EV" -label "EventSearch EventLog Helper"       #1  
             createCheckBox -name "SD" -label "SetupDiag.EXE Setup Diagnostics"   #2  
             createCheckBox -name "WU" -label "Get-WindowsUpdateLog Collection"   #3  
             createCheckBox -name "IP" -label "Network Information"               #4  
             createCheckBox -name "PW" -label "POWERCFG. Sleep & Battery Info"    #5  
             createCheckBox -name "GP" -label "GPResult Info"                     #6  
             createCheckBox -name "MS" -label "General Machine Info"              #7  
             createCheckBox -name "EO" -label "EventSearch Out-GridView"          #8            
                     
             #Checkbox State Changes               
             $Global:checkBox[1].Add_CheckStateChanged(  
                     {   
                         if($Global:checkBox[1].checked -eq $True){ $Global:EventsCollect = $true ; Write-Host "." -nonewline} Else{ $Global:EventsCollect = $false }  
                                  
                     })             
             $Global:checkBox[2].Add_CheckStateChanged(  
                     {   
                         if($Global:checkBox[2].checked -eq $True){ $Global:SetupDiagCollect = $true ; Write-Host "." -nonewline} Else{ $Global:SetupDiagCollect = $false }  
                                  
                     })  
             $Global:checkBox[3].Add_CheckStateChanged(  
                     {   
                         if($Global:checkBox[3].checked -eq $True){ $Global:UpdatesCollect = $true ; Write-Host "." -nonewline} Else{ $Global:UpdatesCollect = $false }  
                                  
                     })  
             $Global:checkBox[4].Add_CheckStateChanged(  
                     {   
                         if($Global:checkBox[4].checked -eq $True){ $Global:WLANCollect = $true ; Write-Host "." -nonewline} Else{ $Global:WLANCollect = $false }  
                                  
                     })  
      
             $Global:checkBox[5].Add_CheckStateChanged(  
                     {   
                         if($Global:checkBox[5].checked -eq $True){ $Global:PowerCollect = $true ; Write-Host "." -nonewline} Else{ $Global:PowerCollect = $false }  
                                  
                     })  
             $Global:checkBox[6].Add_CheckStateChanged(  
                     {   
                         if($Global:checkBox[6].checked -eq $True){ $Global:GPCollect = $true ; Write-Host "." -nonewline} Else{ $Global:GPCollect = $false }  
                                  
                     })  
             $Global:checkBox[7].Add_CheckStateChanged(  
                     {   
                         if($Global:checkBox[7].checked -eq $True){ $Global:miscCollect = $true ; Write-Host "." -nonewline} Else{ $Global:miscCollect = $false }  
                                  
                     })  
      
              $Global:checkBox[8].Add_CheckStateChanged(  
                     {   
                         if($Global:checkBox[8].checked -eq $True){ $Global:eventOut = $true ; $Global:checkBox[1].checked = $true; Write-Host "x" -nonewline} Else{ $Global:eventOut = $false }  
                                  
                     })  
                                               
         $Global:checkBox[8].Checked = $false  
         $mainText = New-Object System.Windows.Forms.Label  
         $mainText.Location = New-Object System.Drawing.Point(62,30)  
         $mainText.Size = New-Object System.Drawing.Size(260,20)  
         $mainText.Text = 'Choose which logs to collect:'  
         $Global:form.Controls.Add($mainText)  
         $result = $Global:form.ShowDialog()  
         SLEEP 1  #testing Topmost lag  
         $Global:form.Topmost = $true  
      
         #OK Button ...   
         if ($result -eq [System.Windows.Forms.DialogResult]::OK)  
         {  
             $x = $textBox.Text  
             $x  
         }       
      
     } #End function checkBoxes  
      
      
 Function werHint  
 {  
     $WERs = Get-ChildItem $tempDir\LOGS\WER\*.wer -Recurse  
      
     $WERArray = @()  
      
     $Date = $WERs | Select-String -pattern "eventtime=" | % {$_ -Replace("C:.*EventTime=", "")}  
     $eventType = $WERs | Select-String -pattern "EventType=" | % {$_ -Replace("C:.*EventType=", "")}  
     $Sig0Nam = $WERs | Select-String -pattern "Sig\[0\].Name" | % {$_ -Replace("C:.*Sig\[0\].Name=", "")}  
     $Sig0Val = $WERs | Select-String -pattern "Sig\[0\].Value" | % {$_ -Replace("C:.*Sig\[0\].Value=", "")}  
     $Sig3 = $WERs | Select-String -pattern "Sig\[3\].Value" | % {$_ -Replace("C:.*Sig\[3\].Value=", "")}  
     $Sig3 = $WERs | Select-String -pattern "Sig\[3\].Value" | % {$_ -Replace("C:.*Sig\[3\].Value=", "")}  
     $Sig4 = $WERs | Select-String -pattern "Sig\[4\].Value" | % {$_ -Replace("C:.*Sig\[4\].Value=", "")}  
      
     #ConvertDateTime  
     $epoch = [datetime]"01/01/1601 00:00"  
     $date = $date | foreach{$epoch.AddSeconds($_/10000000)}   
     $convertedDate = foreach($Date in $Date) {Get-Date $Date -Format G}  
      
     $WERarray = 0..($convertedDate.Length -1) | Select-Object @{n="Id";e={$_}},   
         @{n="Date";e={$convertedDate[$_]}}, @{n="EventType";e={$eventType[$_]}},  
             @{n="S0-Name";e={$Sig0Nam[$_]}}, @{n="S0-Value";e={$Sig0Val[$_]}}, @{n="S3";e={$Sig3[$_]}},   
                 @{n="S4";e={$Sig4[$_]}}  
      
     $WERArray |Sort-Object -Descending Date | ft -autosize Date, EventType, S0-Name, S0-Value, S3, S4  |   
         Out-File $tempDir\LOGS\WER-SUMMARY.TXT -Width 500  
      
 } ## End Function werHint  
      
      
      
 ### FUNCTIONS_INIT ###   
      
         $Script:Cancel = @{}  
      
         StartScript #function  
         checkBoxes  
              
         ## SetupDiagCollect   #2  
         if($Global:SetupDiagCollect -eq $True)  
             {  
             SetupDiagFunc #function & job   
             wh "...`n"  
             }  
         ## EventSearch         #1  
         if($Global:EventsCollect -eq $True)  
             {  
             EventSearch #function & job  
             wh "...`n"  
             }  
      
         ## Get-WindowsUpdate   #3  
         if($Global:UpdatesCollect -eq $True)  
             {  
             GetUpdates #function & job  
             wh "...`n`n"  
             }  
      
         ## WLAN/Wifi Collect    #4  
         if($Global:WLANCollect -eq $True)      
             {  
             bingCollect #function  
             wh "...`n"  
             showWLAN #function & job   
             wh "...`n"  
             smbConfig #function  
             }  
      
         ## Power/Battery Collect:#5  
         if($Global:PowerCollect -eq $True)  
             {  
             powerCFGInfo #function - make job takes a min  
             wh "...`n"  
             }  
      
         ## GPRESULT Collection:  #6  
         if($Global:GPCollect -eq $True)  
             {  
             getGPRESULT #function  
             wh "...`n"  
             }  
      
         ## Misc Logs Collection: #7        
         if($Global:miscCollect -eq $True)  
             {  
             getMSINFO #function & job  
                 wh "...`n"  
             PrinterCheck #function  
                 wh "...`n"  
             getProcesses #function  
                 wh "...`n"  
             getApps #function - make job - takes a min  
                 wh "...`n"  
             SetupLogs #function  
                 wh "...`n"       
             sysProductCheck #function  
                 wh "...`n"                 
             reservedCheck #function  
                 wh "...`n"  
             fltmcCheck #function  
                 wh "...`n"  
             getDXDiag #function  
                 wh "...`n"  
             regLang #function  
                 wh "...`n"  
             autoRotate #function  
             getMISCLogs #function  
                 wh "...`n"  
             getDrivers #function  
                 wh "...`n"   
             getAV #function  
                 wh "...`n"            
              }  
            
      
 #### RECEIVING JOBS SECTION ###...   
      
         #EventSearchJob  
         if($Global:EventsCollect -eq $True)  
         {          
             wh "`nWaiting for EventSearchJob to complete...`n"  
      
             Receive-Job -Name EventSearchJob -OutVariable eventSearch -Wait   
             $search = $eventSearch.Line  
         }  
      
      
         if($Global:SetupDiagCollect -eq $True)  
         {  
             #SetupDiagJob - Receive-Job  
             $stamp = (Get-Date -format "hh:mm tt")  
             wh "`nWaiting for SetupDiagJob to complete..."  
             wh "`nTime Stamp: $stamp"  
             wh "`nThis can take up to 10 minutes ..."  
      
             Do{  
               SLEEP 15  
                 wh "."  
                 if((Get-Job -name SetupDiagJob).State -eq "Completed")  
                     { Receive-Job -Name SetupDiagJob  
                            wh "`nSetupDiag Completed!"                         
                         Break                      }  
                                 }Until($Cancel.SetupDiag -eq $True)  
             wh `n  
                                                   
             #Receive file and copy  
             Receive-Job -Name SetupDiagJob -Wait   
             Copy-Item $tempDir\Logs*.zip $tempDir\LOGS\SetupDiag-Log.zip  
             Copy-Item $tempDir\setupdiag*.log $tempDir\LOGS\  
             Remove-Item $tempDir\Logs*.zip  
         }  
      
           
         if($Global:UpdatesCollect -eq $True)  
         {  
             #GetUpdates Job via:  
             #UpdateHelper <--- GetUpdates Job has to finish first!  
             #Checking Status of GetUpdates Job...  
             wh "Checking Status of GetUpdates Job...`n"  
             If ((Get-Job -Name GetUpdates).State -eq "Failed")  
                 { wh "`nGetUpdates Job Failed!`n" }  
                     Else{  
                             Receive-Job -Name GetUpdates -wait  
                             Move $env:USERPROFILE\Desktop\WindowsUpdate.log $TempDir\LOGS\Windows-Update.log -Force  
                             wh "`n Writing Update Helper Info to UPDATE-ERRORS.TXT ... `n"  
                             UpdateHelper #run the update helper function  
                         }               
         } #End getting GetUpdates-job       
      
         #Finishing EventSearch  
         if($Global:EventsCollect -eq $True)  
             {  
                 writeSearch #function  
             }  
      
 #Wait on MSINFO...  
 if($Global:miscCollect -eq $True)  
 {  
     wh "`n Waiting for MSINFO32 to Complete ...`n"  
     do{ start-sleep 1 }  
     Until((get-process | select-string -Pattern "msinfo").Pattern -cne "msinfo")  
         werHint #function  
 }  
      
      
 if((Get-Host).Version.Major -cge 5) ##WIN7 Does not Support Transcript  
     {  
      
 Stop-Transcript   
      
         do{  
     start-sleep 1  
     }  
     Until((get-item $tempDir\LOGS\Event-Search.TXT).Length -cne 0)  
          
     }  
      
 wh "`nLog Collection Completed! `nLogs are available in %temp%\LOGS\`n"    
 wh "`nHit Any Key or Close ...`n"  
      
 Start-Sleep 1  
      
 Start Explorer.exe $explore  
      
 PAUSE  
      
 ## LOGS.PS1 1.6.3  ##     
 ## JOHNEM 8-2019 ##   
 ## EOF ##





5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

JennyFeng-MSFT avatar image
0 Votes"
JennyFeng-MSFT answered

@ColinStephens-1067
Hi,
The best and recommended option to resolve this message is wait. This problem occurs when one of your system driver is latest version, but Windows want to install its own recommended version and hence the OS fails to do so.

Also, you could try the following methods:
Run Powershell as administrator and execute the following command:
Get-WindowsUpdateLog
This will create a windows update log file on your desktop called WindowsUpdate.log.
Open this file and hit ctrl + f to open up the search dialog.
Search for "Error Installing" without the quotes.
This will give you the device ID of the failed driver.
Download the driver from your pc manufacturers web site and install.

Hope above information can help you.

============================================
If the Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

DSPatrick avatar image
1 Vote"
DSPatrick answered

Just checking if there's any progress or updates?

--please don't forget to upvote and Accept as answer if the reply is helpful--



5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.