locking a password after you have logged in, delay?

Anthony Edwards 1 Reputation point
2021-07-05T07:48:30.293+00:00

We have a user who is a bit too speedy for his own good but he seems to somehow get into his desktop quite a lot but actually have his account locked out, so he enters his password so quick after his "last attempt" that he still manages to get to his desktop. is this even possible? We know his account locks out because we have email alerts and then he is prompted for a password on outlook for exchange?

Any suggestions welcome

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Active Directory
A set of directory-based technologies included in Windows Server.
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3 answers

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  1. Fan Fan 15,291 Reputation points Microsoft Vendor
    2021-07-06T00:26:10.343+00:00

    Hi,
    Basically speaking, when an account is lockout, he is not able to login.

    It is suggested to check the setting: Account lockout duration
    Account lockout duration policy setting determines the number of minutes that a locked-out account remains locked out before automatically becoming unlocked.
    111908-image.png

    You get the account lockout settings by run PowerShell command:
    Get-ADDefaultDomainPasswordPolicy
    111916-image.png

    Then, try to enable the audit policy: account management on the DCs:
    111880-image.png

    Enable audit policy: account logon on the clients which the user logon to:
    111917-image.png

    We can get more information for narrow down the issue.
    Such as when the account was lockout, when the user login, was the account unlocked automatically.

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  2. Anthony Edwards 21 Reputation points
    2021-07-12T08:16:25.65+00:00

    We think this was actually due to the domain controllers having a time sync issue.

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  3. Anthony Edwards 21 Reputation points
    2021-07-12T08:20:22.197+00:00

    it looks like they locked their account one DC, but managed to login on another DC that is behind in time 2-3 minutes slip. We have corrected the time issue and will see if it re-occurs, just in theory we think this was the issue..