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FrancoisRetief-1279 asked karishmatiwari-msft answered

Host pool deployment time out

{"code":"DeploymentFailed","message":"At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/DeployOperations for usage details.","details":[{"code":"VMExtensionProvisioningError","message":"VM has reported a failure when processing extension 'Microsoft.PowerShell.DSC'. Error message: \"The DSC Extension failed to execute: Error downloading https://wvdportalstorageblob.blob.core.windows.net/galleryartifacts/Configuration_5-5-2021.zip after 29 attempts: The remote name could not be resolved: 'wvdportalstorageblob.blob.core.windows.net'.\r\nMore information about the failure can be found in the logs located under 'C:\\WindowsAzure\\Logs\\Plugins\\Microsoft.Powershell.DSC\\2.83.1.0' on the VM.\"\r\n\r\nMore information on troubleshooting is available at https://aka.ms/VMExtensionDSCWindowsTroubleshoot "}]}

azure-virtual-desktop
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@FrancoisRetief-1279 Apologies for the delay in responding and the inconvenience it may have caused.

Can you please confirm that your issue is related to azure virtual desktop or azure virtual machines?

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Azure Virtual Desktop.

Thanks

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1 Answer

karishmatiwari-msft avatar image
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karishmatiwari-msft answered

Based on the error message posted, it looks like the deployment of Personal Host Pool is failing with DSC Extension Failure
Cause: DSC extension is failing to install because the VM is not able to download the required package: Error downloading https://wvdportalstorageblob.blob.core.windows.net/galleryartifacts/Configuration_5-5-2021.zip

Resolution: Allow VMs access to all the required URLs as per Microsoft Official Documentation. Azure Virtual Desktop required URL list - Azure | Microsoft Docs
This outlines which URLs need to be allowed through the firewall for full compliance.

After following the step above, if you see WVD deployment failing at domain-join phase.
Cause: Incorrect UPN used for deployment.

Resolution: Since the current domain admin UPN used for the WVD deployment couldn't sync with Azure AD and the UPN doesn’t match with the on AD, please provide admin privileges to one of domain users and re-try the deployment with the correct UPN.

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