question

karthikpalani-9530 avatar image
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karthikpalani-9530 asked SimonRenMSFT-3639 answered

Intune - Defender Policy

Hi All,


We have Defender for Endpoint enabled in old tenant and all the Windows devices are on boarded successfully.


Now we are performing tenant migration and testing the machines configuring to new tenant where new ATP service is enabled. Seems the onboarding via local script is ok in new tenant.


But when we try to perform it via Intune, it doesn't reflect and shows pending for Endpoint detection policy. Is there any conflict with old tenant since we off boarded long before.


Is there anything i need to verify to migrate from old tenant to new tenant defender for endpoint services. Please advice

mem-intune-general
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1 Answer

SimonRenMSFT-3639 avatar image
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SimonRenMSFT-3639 answered

Hi,

Thanks for posting in Microsoft Q&A forum.

Firstly, please make sure we have configured automatic MDM enrollment.

Then, we can view the MDM event logs to troubleshoot issues that might arise during onboarding:
Log name: Microsoft\Windows\DeviceManagement-EnterpriseDiagnostics-Provider

For more detailed steps, please refer to: Troubleshoot Microsoft Defender for Endpoint onboarding issues

Best regards,
Simon


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