Multi factor authentication

Jeffrey 96 Reputation points
2020-01-07T11:31:48.677+00:00

I have an azure global administrator and has 1 phone number registered as a multi factor authentication.

How do i have another phone number register for the same azure global administrator account??

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Jeffrey 96 Reputation points
    2020-01-08T03:27:27.757+00:00

    alt text

    i dont have a option to add secondary phone number


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  1. soumi-MSFT 11,696 Reputation points Microsoft Employee
    2020-01-07T11:52:47.947+00:00

    @j8g9-3035,

    Since you already have the MFA enabled for you can set the Secondary/Alternate Phone Number for MFA by following the steps mentioned below:

    To add a secondary phone number:

    1. Sign in to https://myapps.microsoft.com
    2. Select your account name in the top right, then select Profile.
    3. Select Additional security verification.
    4. On the Additional security verification page, check the box next to Alternate authentication phone.
    5. Enter your secondary phone number in the text box.
    6. Select Save to save your changes.

    Ref: Manage your settings for two-step verification

    And yes, if the Primary Phone Verification is not available, you would need to manually select the option "Use a different verification option" to use the Alternate Phone for the verification.
    Ref: Get help with two-step verification

    Or,

    You can also go directly on the following URL "MFASetup" and update the secondary phone number for Alternate number for MFA.

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