Hello, I have encountered a few issues since the upgrade to Master Data Services 2019 and have also read about other users experiencing the same. Now, the problem is that there does not seem to be a lot of support coming from Microsoft for this product, so I would like to know if there is still support provided for this product and where to find it.
There are a bunch of posts on https://feedback.azure.com/ but most of them haven't even received any official Microsoft acknowledgement or reply, despite having a couple of user votes:
- 41585917-mds-2019-and-mds-2019-add-inn-error-unable-to-set
- 41585761-mds-2019-and-mds-2019-add-in-error-the-current-ce
- 41586127-mds-2019-web-based-explorer-the-description-pop-u
- 36375286-mds-add-in-for-excel-attribute-search-does-not-sup
Then there are also 2 which got a Microsoft reply, but no action was taken since then. The first is in status "Planned" and was supposed to end up in SQL 2019 CU2, which was released in February 2020. The newest release at the moment is CU11... The second is "Under Review" for about 3,5 years now...
- 38962261-sql-server-2019-master-data-service-number-editin
- 32899300-mds-excel-add-in-filtered-domain-based-attributes
All of these posts were created in October 2020 or earlier, with some even dating back to 2018.
It looks like the Azure feedback forum admins stopped looking at the MDS feedback and on this Microsoft Q&A Site, one of the Microsoft employees actually recommended a user to write on the Azure feedback site instead, back in December 2020:
- critical-errors-in-master-data-services-add-in-for.html
And as I mentioned, that Azure feedback forum has not provided any help to MDS users for a while now.
I would like Microsoft to address the issues that exist in MDS 2019. In many ways, 2019 is a worse version than 2016 and 2017. Things that previously worked, don't work in 2019, and the community should be able to have a place to get help.