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PaulGor-6138 avatar image
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PaulGor-6138 asked JimmyYang-MSFT answered

Ubuntu 18.04 Microphone is not working in Teams meeting but always works while making test call

Ubuntu 18.04
Microsoft Teams Version 1.3.00.16851 (64 bit).

Microphone is not working in Teams meetings but always works when making test calls.
Microphone is working in all other Apps: Skype, Zoom, sound recording, etc...
Tried USB, Bluetooth and direct connect mics with same result.

Microphone seems to work in Teams meetings if I start Teams with SUDO.
Permission problems? Why does mic work when doing a test call?
Seems to me that the "Test call" function code copied into Teams APP from Skype (Mic with Skype always works)

cheers
Paul

office-teams-linux-itpro
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1 Answer

JimmyYang-MSFT avatar image
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JimmyYang-MSFT answered

Hi PaulGor-6138!

It seems a known issue in Teams for Linux client and you can find it from this link:
https://docs.microsoft.com/en-us/MicrosoftTeams/troubleshoot/known-issues/linux-known-issues#known-issues

Some customers provide the workaround for this issue. You can try to run the following command to see if it works for you.

sudo pulseaudio -D
sudo teams

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