I completed and passed the exams in Word, Excel, PowerPoint and got an email awarding the certificate but I am not able to access and print or download.
How do I proceed? The Dashboard does not help either as no certificates appear there.
I completed and passed the exams in Word, Excel, PowerPoint and got an email awarding the certificate but I am not able to access and print or download.
How do I proceed? The Dashboard does not help either as no certificates appear there.
Hi @BuchananHarvelAStudent-6730,
It may take up to several days before the certification is shown on your certification profile/dashboard.
Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://docs.microsoft.com/en-us/answers/products.
You can ask the experts in the dedicated Certification Profile - Transcript - Missing Exams or Certificates forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams
If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!
Best regards,
Leon
Hi @BuchananHarvelAStudent-6730 ,
Microsoft Certification / Exams is currently not supported in the Q&A forums.
Maybe one of the links is helpful:
Microsoft Training & Support: https://trainingsupport.microsoft.com/
Microsoft Learn: https://techcommunity.microsoft.com/t5/microsoft-learn/ct-p/MicrosoftLearn
Microsoft Certification: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams
Pearson VUE: https://home.pearsonvue.com/microsoft/
Pearson VUE Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
Pearson VUE Chat: https://home.pearsonvue.com/microsoft/contact
Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams
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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)
Regards
Andreas Baumgarten
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