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MariaChristensson-1816 avatar image
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MariaChristensson-1816 asked DSPatrick edited

How to access my Microsoft profile to schedule my exam?

I can’t access my Microsoft profile to schedule my exam. To resolve the issue, I tried these steps in this order and returned to the exam page to schedule the exam, but it didn't work:
1) Use Internet Explorer (version 9 or above) or Edge;
2) Clear all cache and cookies;
3) Use the InPrivate option in Internet Explorer or Edge.

I also registered at pearsonvue, but it's still not working. I would need help to see if my registration at pearsonvue is done now, and also if there's any other step that I need to do, besides all that I've tried so far.

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1 Answer

DSPatrick avatar image
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DSPatrick answered DSPatrick edited

Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
Exams/Exam Registration/General Registration Questions
Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
Pearson VUE Customer service
Pearson VUE contact / chat

--please don't forget to upvote and Accept as answer if the reply is helpful--





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