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AaronLaynePhillips-7245 avatar image
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AaronLaynePhillips-7245 asked DSPatrick answered

How to stop target computer log off when using MS Remote Desktop

Hey guys,

I am a Mac user trying to access my work Windows computer from home. I have downloaded MS Remote Desktop on my Mac to do this. I can connect fine to my work computer, but when I do it logs my work computer off. As I am running an analysis on my work computer that I want to be able to check the progress of from home, I need the work computer to continue running without logging off.

Does anyone know how I can get around this issue?

Thanks,
Aaron :)

remote-desktop-services
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DSPatrick avatar image
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DSPatrick answered AaronLaynePhillips-7245 commented

Assuming you logon RDP with the same credentials, it doesn't really log off. The local session is simply taken over by the remote session.

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· 1
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I think it logs off because the screen of the work computer itself goes to the logged-out screen (even though I can see the session on my Mac), but when I terminate the connection the work computer remains on the log-out screen and I have to re-enter my password to wake it up again.

Are you saying that even though this happens, the work computer will still be active and running the analyses that I need it to run?

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DSPatrick avatar image
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DSPatrick answered DSPatrick edited

and running the analyses that I need it to run?

No clue about this but the session is not logged off unless you log off, or logon with different user credentials.

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yagmoth555 avatar image
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yagmoth555 answered

Hi

You need to check how you quit the remote desktop software.

Clicking the X and not doiing other thing usually just make the session go into a disconnected state, which the session is still ON, not logged OFF.

If the mac client force a logoff, then click in the Windows session the start menu and select Disconnect. The session keep active that way.


Thanks

Philippe

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JennyYan-MSFT avatar image
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JennyYan-MSFT answered JennyYan-MSFT commented

Hi Aaron,

When you started remote session to the target computer from mac at home, scenarios will be different based on the account you used.

If you use the same account and credential which is already logged into the target computer, then previous session will be logged off and logged in again with the same account, which means you will see the remaining desktop since you are using the same account.

But if you utilize different account, then new session will be created for you.

Remote desktop client for mac is commonly used to access the remote computer instead of monitoring it.
For example, you could remote to the target computer and directly start the log analysis and it won’t be stopped unless you suddenly disconnected session.


Hope this helps and please help to accept as Answer if the response is useful.

Thanks,
Jenny

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Hi,
Is there any update? Have you got a chance to verify above suggestions?

Please feel free to let us know if more assistance needed.


Hope this helps and please help to accept as Answer if the response is useful.

Thanks,
Jenny

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It explains why the target computer logs off when accessed using a second computer, but it does not fix the problem. I need to sign into the same account as I need to be signed into an account for a process to be running.

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JennyYan-MSFT avatar image JennyYan-MSFT AaronLaynePhillips-7245 ·

Hi,
If then, two suggestions that you may have a check.
First, instead of locally logging in to the target computer and run the analysis, directly remote to the computer from home and keep the analysis running in the remote session.
The limit here is you are not allowed to switch between remote connection and Local login session if you would like to monitor the analysis at home.

Second, since the reconnection is by design feature with remote connection client for Mac, you may look for if there is any other monitor tool could remotely access the computer in the company in App store, which you could seek advice in the support forum of Apple.
https://discussions.apple.com/welcome



Hope this helps and please help to accept as Answer if the response is useful.

Thanks,
Jenny

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DSPatrick avatar image
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DSPatrick answered

Just checking if there's any progress or updates?

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