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AndrzejWysocki-4390 asked AnshulKumarMINDTREELIMITED-5501 commented

Active Directory Users and Computers, dsa.msc

Hello

What could cause dsa.msc, the Active Directory Users and Computers snap-in, to start after 5-10 minutes? It cannot be opened. Windows Server 2019 fixes?
I request information.

windows-active-directory
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Hello @AndrzejWysocki-4390,
How are things going on your end? Please keep me posted on this issue.
If you have any further questions or concerns about this question, please let us know.
I appreciate your time and efforts.

Best Regards,
Daisy Zhou

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Hello @AndrzejWysocki-4390,
I just want to confirm the current situations.
Please feel free to let us know if you need further assistance.



Best Regards,
Daisy Zhou

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Hi, if the posted answer resolves your question, please mark it as the answer by clicking the check mark. Doing so helps others find answers to their questions.

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DaisyZhou-MSFT answered DaisyZhou-MSFT edited

Hello @AndrzejWysocki-4390,

Thank you for posting here.

To better understand the question, please confirm the following information at your convenience.

1.Based on "What could cause dsa.msc, the Active Directory Users and Computers snap-in, to start after 5-10 minutes?", did you mean you can open ADUC, but every 5-10 minutes, ADUC will be automatically start again?

2.Based on "It cannot be opened.", what error message did you receive when you open ADUC?

3.Does this issue appear as soon as the new domain control is promoted? Or is the domain controller able to work normally after being promoted, but this problem suddenly appeared one day?

4.Have you made any change before the issue occurs?

5.Can you open other AD tools(such as AD site and services or AD domains and trusts) on this DC?


Meanwhile, please check if any third-app/third-service caused the issue. You can perform a clean boot on this DC, then check if the issue persists.

How to perform a clean boot in Windows
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd


Hope the information above is also helpful.

Should you have any question or concern, please feel free to let us know.


Best Regards,
Daisy Zhou

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AndrzejWysocki-4390 answered DaisyZhou-MSFT commented

Thank you for your response

  1. The Active Directory Users and Computers snap-in takes a long time to start. It takes more than 5 minutes. It opens up. Reading account properties takes a long time, etc. You can work on it, but it takes a long time to perform tasks on it.

  2. It shows no error. It opens but after a while.


  3. Everything worked fine. The domain controller was working fine. I don't know if this happened after system updates.


  4. Working at AD

  5. Yes I can open other entrees. They work normally.


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Hello @AndrzejWysocki-4390,

Thank you for your confirmation.

Do you have only one DC or multiple DCs in this Domain?

If you have more than one DC, as I understand there is such issue only one this DC and only ADUC has such issue, is it right?

If so, have you checked if any third-app/third-service caused the issue. You can perform a clean boot on this DC.

Should you have any question or concern, please feel free to let us know.


Best Regards,
Daisy Zhou

============================================
If the Answer is helpful, please click "Accept Answer" and upvote it.

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AndrzejWysocki-4390 answered DaisyZhou-MSFT commented

Hello

Thank you for your response.

yes only one DC,

yes, only the Active Directory Users and Computers snap-in and Active Directory sites and services open badly. Very long. DNS, DHCP, etc. open well.

I did a clean boot. The problem is the same. The starters take a long time to run.

Updates broke it. Was well. What to do? Help? It is impossible to work.

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Hello @AndrzejWysocki-4390,

Thank you for your update.

Based on "Updates broke it", do you mean you know after you install one or some KBs, then the issue occurs?

If so, you can uninstall one or some KBs to see if it helps.

Should you have any question or concern, please feel free to let us know.


Best Regards,
Daisy Zhou

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AndrzejWysocki-4390 answered DaisyZhou-MSFT commented

The problem is that I don't know which KB it is: - (((

Thank you.

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the problem is that Microsoft is making more and more bugs in patches. Find a bug in KB ???? Impossible :-))

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DaisyZhou-MSFT avatar image DaisyZhou-MSFT AndrzejWysocki-4390 ·

Hello @AndrzejWysocki-4390,

Thank you for your update.

I am not sure why you mentioned that updates broke it. Or would you please tell us the approximate time the problem occurred?

Then run command Wmic qfe list >C:\Hotfixes-machinename.txt to check KBs on this DC. Then check the KBs installed during the time the problem occurred.

Would you please tell us the operating system version of your problematic DC? Please run winver to check it.


Should you have any question or concern, please feel free to let us know.


Best Regards,
Daisy Zhou

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If the Answer is helpful, please click "Accept Answer" and upvote it.

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