question

SamerKinaan-2198 avatar image
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SamerKinaan-2198 asked YutongTie-MSFT answered

Invalid client data. Check the SOAP fault details for more information.

Hi, I work for marketing intelligence company, and we use the java bing ads reporting v13 API.
Lately we are getting errors when using service.getService().submitGenerateReport(request) we get this error:
"com.microsoft.bingads.v13.reporting.ApiFaultDetail_Exception: Invalid client data. Check the SOAP fault details for more information. TrackingId: a828069f-d157-4a79-8188-3f4be07b60e8."
can't really understand from this what is the problem here.
one problem we are having is that this code runs fine on local machine, but shows this error when running the code on production server with the same credentials, so I can't debug the error!!
can someone please advise



advertising-api
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1 Answer

YutongTie-MSFT avatar image
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YutongTie-MSFT answered

Hello,

Thanks for reaching out to us. I have changed the tag you added to make this post to right place as the support page said.

The Microsoft Q&A forum is available for the developer community to ask and answer questions about the Bing Ads APIs and Microsoft Advertising Scripts. Microsoft monitors the forums and replies to questions that the community has not yet answered.

To make sure that we see your question, tag it with 'advertising-api'.

If the investigation involves sensitive account or personal details, or if you are not finding the information you need to solve your problem via Microsoft Q&A, please contact Microsoft Advertising Support. To resolve the issue efficiently, please provide support with the details requested in Engaging Support.

Regards,
Yutong


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