question

NiharikaKrishna-9614 avatar image
0 Votes"
NiharikaKrishna-9614 asked JimmyYang-MSFT commented

Is there a way to fetch the Total teams call for a month ?

Hi,

I am trying to get the teams usage report of total number of calls in a month for an organization.
I went through the usage report available in the admin center, but I could get the Total scheduled meeting. So can I know is it possible to fetch the total teams calls happened for a month.

office-teams-windows-itpro
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

ManuPhilip avatar image
1 Vote"
ManuPhilip answered JimmyYang-MSFT commented

Here you go in Teams Admin center
112618-image.png



image.png (54.2 KiB)
· 10
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@ManuPhilip ,Thanks for the answer.
May I have a confirmation does 1:1 calls are the Total calls you are referring to.
Since i am excluding total meetings, will other regular calls total be included under 1:1 calls?

0 Votes 0 ·
ManuPhilip avatar image ManuPhilip NiharikaKrishna-9614 ·

I think, the requirement mentioned here is not clear to me. You have multiple reports options available as below. Are you looking for anything other than these from the list?
112681-image.png


1 Vote 1 ·
image.png (12.8 KiB)

Hi @ManuPhilip,

Thanks , my requirement is to get the Total "1:1 calls" and "unplanned group calls" excluding the ad-hoc or scheduled meetings.

I was able to fetch the report with fields "1:1 calls" and "Total meeting" as attached in the image through Microsoft admin center.

But can you clarify does Total meeting includes only (planned and ad hoc meetings) and "1:1 calls" include both group calls and 1:1?112941-report.png




0 Votes 0 ·
report.png (4.0 KiB)
Show more comments

Hi @NiharikaKrishna-9614

In Teams usage report,Meetings organized is the number of scheduled and ad hoc meetings a user organized during the specified time period. It includes 1:1 call and group call. So it seems there is no way to count all calls if you don't want to include Teams meeting.

112728-9.png


1 Vote 1 ·
9.png (6.5 KiB)

Hi @JimmyYang-MSFT, Thanks for the answer.
I was able to fetch the report with fields "1:1 calls" and "Total meeting" as attached in the image through Microsoft admin center.

But can you clarify does Total meeting includes only (planned and ad hoc meetings) and "1:1 calls" include both group calls and 1:1?

112921-report.png


0 Votes 0 ·
report.png (4.0 KiB)
Show more comments