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craigbooker avatar image
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craigbooker asked ScottFoster-7468 answered

Teams - Business Voice - Texting Support

Does Teams Business Voice offer texting support? If not, are there plans to add this in the future?

office-teams-windows-itpro
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LeonLaude avatar image
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LeonLaude answered

Hi,

When you buy Business Voice, you get the following features and more:

  • Phone System - Standard phone features include Voice Mail, Caller ID, call menus, shared phone lines, and emergency calling.

  • Domestic Calling - Calls within your country or region are free. International plans and toll-free dialing are also available.

  • Audio Conferencing - Lets you host conference calls with people who don't have Teams or don't have an Internet connection.


More information here:
https://docs.microsoft.com/en-us/microsoftteams/business-voice/whats-business-voice

There is an on-going feedback request for SMS/MMS support for Microsoft Teams, you can vote on it over here:
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38034796-sms-mms-in-teams-phone-system

There are third party solutions for this though, for example:
https://www.yakchat.com/yakchat-sms-for-microsoft-teams


Best regards,
Leon

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SharonZhao-MSFT avatar image
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SharonZhao-MSFT answered

Hi craigbooker,

This feature is not supported now.

Microsoft 365 Roadmap lists the planning new features about Microsoft products. You can refer to this link to check if any related feature is in development, rolling out or launched:
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=Microsoft%20Teams%2CIn%20development%2CRolling%20out%2CLaunched.

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ScottFoster-7468 avatar image
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ScottFoster-7468 answered

@craigbooker My company offers Teams Business Voice offer texting support
https://www.teleconnect.io/ I am not the Biz Dev but can you reach them at tel:+1-833-898-8326
watch demo here https://youtu.be/9PElmYXZIaY

We have a product for individual customers or we can work with your VoIP Phone provider if you want to keep your desk phones.

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