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TIPSWORDBrianOMD-8249 avatar image
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TIPSWORDBrianOMD-8249 asked VikiJi-MSFT commented

Office 2019 Enterprise installation failing

I'm trying to install Office 2019 Enterprise via the command line install as prescribed and am getting a message stating either my internet connection isn't working or I don't have enough free space.

Both are fine, full internet access and I have 433 GB free on a new laptop on my bench.

I am using the .xml provided configuration-Office2019Enterprise.xml and have changed nothing, what I've read says this should allow a generic installation of the 64 bit version of the suite.

Anyone have some information on what's going on?

Thanks!

office-deployment
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VikiJi-MSFT avatar image
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VikiJi-MSFT answered VikiJi-MSFT commented

@TIPSWORDBrianOMD-8249,
Welcome to Q&A forum!

According to your description, I tested it with configuration-Office2019Enterprise.xml file on Windows 10, and the installation was successful. The detalied steps are shown in the image below.
Please download the latest version of ODT, and make sure you run the Command Prompt as administrator and follow the correct installation steps.
113222-image.png

To better analyze this issue, could you please describe the error message in detail or share a screenshot with us?
Besides, I have the following information want to confirm with you.

  1. Have you installed any other versions of Office(including Viso and Project) on your machine?
    If so, please use the uninstall support tool to ensure that they are completely uninstalled.

  2. Which version of operating system are you using?

And if there is a security software enabled on your machine, please turn it off temporarily for a check.
In addtion, I found an official article Troubleshoot installing Office may be helpful to you, please have a look.

Any upldates, please let me know.


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@TIPSWORDBrianOMD-8249,
I am checking this thread, are there any updates?

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