question

webdc2021-6394 avatar image
0 Votes"
webdc2021-6394 asked CandyLuo-MSFT commented

802.1x authentication - network connection doesn't recover during user logon

I set up the 802.1x connection in my test VM, running Win10 Pro connected to a domain. It works fine if I disable and then enable the network adapter with 802.1x port authentication setup:

113125-image.png

But when I log out the user and try to log back in under the same user account, the connection always fails. And the Wired-AutoConfig server has the following error message in the event log:

Reason: 0x70006
Reason Text: The network does not support authentication and 802.1X is enforced in the profile

And only after I log in (used cached Windows user account) and do the steps I showed in the beginning, the 802.1x connection is re-established.

What am I doing wrong?



windows-server
image.png (20.7 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

CandyLuo-MSFT avatar image
1 Vote"
CandyLuo-MSFT answered

Hi ,

The following article is talking about how to troubleshoot 802.1X authentication, you could have a look:

Advanced troubleshooting 802.1X authentication

For 802.1 X authentication issue, we always need to analyze network traffic to find any clues. However, analysis of network traffic is beyond our forum support level and due to forum security policy, we have no such channel to collect user log information. So we recommend you open a case with MS Professional tech support service, they will help you open a phone or email case to Microsoft, so that you would get a technical support on a one-to-one basis while ensuring private information.

Here is the link:

https://support.microsoft.com/en-us/gp/customer-service-phone-numbers

Best Regards,
Candy


If the Answer is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

MustaqueAhmed-0821 avatar image
0 Votes"
MustaqueAhmed-0821 answered CandyLuo-MSFT commented

I am not sure,is anyone tested this?

· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Due to limited resource, we have no third-party AP devices or switches to test in our lab. It is hard for us to reproduce the symptom from forum support level.

Let's appreciate that the other members in our forum can share their experience with us about this scenario.

0 Votes 0 ·