question

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Terminal of computer instance keeps loading and at the same time VS code cannot connect to it

It happens quite often, sometimes after I just started the computer instance, and sometimes after I used it for a while. Then I have to restart the computer instance.
It happens not only to one but to different computer instances.
Please see the screenshots below:

  1. terminal keeps loading
    113336-screenshot-2021-07-09-140416.png

  2. VS code cannot connect to the computer instance
    113337-screenshot-2021-07-09-140343.png

In the end the webpage of Notebooks shows
"Terminal not available
Current terminal is encountering some issues, please switch compute or restart your current compute and retry."
with some message as below:
113237-grafik.png

And VS codes just keep trying "Installing VS Code server on <computer instance> Retry - <some number>"

Could anyone please tell me what the problem is or solve this issue in the background? Thanks a lot!


azure-machine-learning
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@Lu-3578 Hello Lu, one of the engineers in VSC team want to investigate this issue deeper but this issue can not be reproduced on their side. Could you please send an email to this address vscai-support@microsoft.com regarding to this issue? Thanks!


Regards,
Yutong

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Hi @YutongTie-MSFT , thanks! I have just written an email to the address that you mentioned.

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1 Answer

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YutongTie-MSFT answered

Hello,

Thanks for reaching out to us here. But this looks like a VS code side issue more.

You can ask questions and search for answers on Stack Overflow and enter issues and feature requests directly in our GitHub repository.

If you'd like to contact a professional support engineer, you can open a ticket with the Microsoft assisted support team.

Sorry for the inconvenience.

Regards,
Yutong


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