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LotfiBOUCHERIT asked XinGuo-MSFT commented

Problem with SC Orchestrator 2019 - an error occurred saving the runbook to the data store.

Hello,

The past week, we've become unable to save changes or to publish/check in runbooks in System Center Orchestrator 2019. The received error message is:

Blockquote an error occurred saving the runbook to the data store.

And the error message:
[113557-managementserviceexe20210620123341f0ca8f49-04f6-4f.log][1][113530-managementserviceexe20210708132845bb6f8b61-c869-47.log][2][113566-managementserviceexe20210711151759d3c10c46-09af-4c.log][3]

We checked database health, access and everything was fine
Please, find attached bellow:
[1]: /answers/storage/attachments/113557-managementserviceexe20210620123341f0ca8f49-04f6-4f.log
[2]: /answers/storage/attachments/113530-managementserviceexe20210708132845bb6f8b61-c869-47.log
[3]: /answers/storage/attachments/113566-managementserviceexe20210711151759d3c10c46-09af-4c.log

We tried, reinstalling SQL Server Native Client, since the logs talk about it, but this didn't resolve the problem.

I would like to know, what should be done to resolve the problem?
Thank you in advance,

sql-server-generalmsc-orchestrator
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1 Answer

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LotfiBOUCHERIT answered XinGuo-MSFT commented

Thank you community,
The solution was to backup runbooks,
reinstall Orchestrator
import runbooks
Thank you

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Hi,

Glad to hear that and thanks for your feedback.

Have a nice day.

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