question

Hassaan365 avatar image
0 Votes"
Hassaan365 asked ·

Cancel/Delete Azure Active Directory Premium P2 trial

Hi MSFT,

I had activated a free trial Azure subscription over a month ago. Along with that, I also enabled the free trial for Azure AD Premium P2 on the 'default directory'. Near the end of my Azure trial subscription, I converted it to the pay-as-you-go model. At that point, I tried to cancel my Azure AD Premium P2 trial however I was unable to. I never created a user account on my active directory that would use the P2 license, the only account I have and had on there with global admin role was my personal email address 'xxxx@hotmail.com'.


When I tried to delete my tenant, I get the error on the 'subscription' and 'Microsoft azure' lines stating i need to delete all license-based subscriptions and azure subscriptions associated with it. It has been more than 7 days since I deleted the Azure subscription. See attached.


I am unable to delete the Azure AD Premium trial information from anywhere as it seems it requires an organization ID associated with that tenant. I can't logon to the O365 admin portal referred in the help document referenced there: https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/directory-delete-howto#pr...


Can someone please provide any support on this matter?

TLDR:

  • Once the 30 day trial expires for Azure AD Premium P2, does the tenant revert back to basic? If yes, then I'm good.

  • If not, how do I go about deleting/canceling this Azure AD Premium P2 trial without having a 'work' id associated to it? the only user associated to it currently is my personal 'xxx@hotmail.com' email id. Do I need to go in and create a work ID first to be able to log in to a O365 admin portal and delete it from there? In doing so, my concern is i'll get charged, not sure if the 30 day trial period has ended or not.

I really appreciate whomever can provide any guidance in this matter.

Thank You!12271-deleting-tenant-failure.png



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1 Answer

amanpreetsingh-msft avatar image
2 Votes"
amanpreetsingh-msft answered ·

Hello @Hassaan365 Please find below answer to your question:

Once the 30 day trial expires for Azure AD Premium P2, does the tenant revert back to basic? If yes, then I'm good.

Yes, once the Azure AD Premium P2 trial expires, Azure AD tenant automatically reverts back to free version.

If not, how do I go about deleting/canceling this Azure AD Premium P2 trial without having a 'work' id associated to it? the only user associated to it currently is my personal 'xxx@hotmail.com' email id. Do I need to go in and create a work ID first to be able to log in to a O365 admin portal and delete it from there? In doing so, my concern is i'll get charged, not sure if the 30 day trial period has ended or not.

If you do not want to wait for 30 days for the trial to expire, you can cancel it using the Office businessstore portal. You can select the subscription from the list . and view the details of the same. It will take you to a page similar to the following where you can cancel it . You would need to sign in using your organizational account (Work ID) e.g. user@newtenant.onmicrosoft.com as personal accounts(outlook.com , live.com ) do not work. Once the subscription is cancelled, you can delete it as shown below:

12386-image.png

Before deleting the tenant, you can delete the work account and perform the tenant deletion with your hotmail account.

Note: After you delete the Azure AD Premium P2 Subscription, it might take upto 72 hours for the changes to take effect.


Please do not forget to "Accept the answer" wherever the information provided helps you. This will help others in the community as well.





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This deleting license feature should also be available for developers with personal accounts who are just testing it in trial. This trial is very confusing. Just like @Hassan here, many people get scared about whether they have to pay for something.

1 Vote 1 ·

Thanks, It worked, even you can login to https://admin.microsoft.com/ and follow
the below site for Delete a subscription part:
https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/directory-delete-howto

Most important step create a global account in the tenant and then with that user, login into Microsoft 365 admin

Thanks

0 Votes 0 ·