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bk-4602 asked PRADEEPCHEEKATLA-MSFT commented

Integration runtime is unavailable

Hi All,
We have both gov and commercial cloud. SHIR were running good on both. We recently noticed that one of the SHIR on the commercial side is unavailable. Any reason why this would happen and where should i start looking? The on-premis SHIR is running w/o any issues. Please see the attached screen shot.
114004-capture.png


azure-data-factory
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Hello @bk-4602,

Thanks for the question and using MS Q&A platform.

Could you please click on More and share the error message?


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bk-4602 avatar image bk-4602 PRADEEPCHEEKATLA-MSFT ·

@PRADEEPCHEEKATLA-MSFT Thanks
There is nothing much there and i clicked on trouble shooting and tried those options and that did not help either . Please see the image.
114209-capture.png


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Hello @bk-4602,

To further investigation, I would suggest you to share the below information:

  • Try to refresh the screen to update the status on the SHIR.

  • Make sure you have installed Self-Hosted IR successfully.

  • SHIR running on the local machine.

  • Check whether SHIR is blocking access due to company firewall.

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