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ElevenYu-MSFT asked JiaYou-MSFT answered

Fax server 2016 incoming file foramt

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I recently updated to server 2016 and setup the fax server role. When I deployed the fax server the incoming faxes are stored in a folder as a .tif file. In the previous fax server 2008 the income faxes where saved as a .pdf file.
How can I change the format of the incoming faxes from .tif to .pdf file format?
I am using a US robotic internal fax modem.


TechNet forum original post link:
https://social.technet.microsoft.com/Forums/windowsserver/en-US/c86bddd6-2fd1-498d-89a4-24f3e1406e8f/fax-server-2016-incoming-file-foramt?forum=winserverprint

windows-server-print
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1 Answer

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JiaYou-MSFT answered

Welcome to our new Microsoft Q&A Platform.

Hi,

It is by design and we are unable to change it within Windows FAX server configuration.

You can consider of 3rd party solutions/software/tool which can help you to convert the file format.

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