question

MaheshKumarGunasekaran-3965 avatar image
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MaheshKumarGunasekaran-3965 asked AneeshKundu-0316 commented

How the ServiceURL has been generated for each users

According to our application, if an user has installed our bot in the MS Teams, the userdetails will be captured in the Azure table. The user details consists of Username, E-Mail address, tenant id,ServiceURL and so on.

I could see that there are users assigned with different ServiceURLs like "https://smba.trafficmanager.net/amer/", "https://smba.trafficmanager.net/in/", "https://smba.trafficmanager.net/emea/".

I would like to know how the regions(amer,in,emea) are appended automatically and, on what basis the regions are assigned to the user? Is it based on the machine location?

Also, if i get a requirement to send some adaptive card to only US users, will it work if i send it to only the users whose service URL is "https://smba.trafficmanager.net/amer/"?


office-teams-app-devazure-bot-service
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@MaheshKumarGunasekaran-3965 According to this thread the service URLs are added based on user location.
I have added office-teams-app-dev tag to this thread so the right experts can comment on your question. Thanks.


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Hi @MaheshKumarGunasekaran-3965

Our forum is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your issue is not in our support scope. I will remove teams tag from your thread. Thanks for your understanding and patience!

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1 Answer

BhanuPrakash-MSFT-8661 avatar image
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BhanuPrakash-MSFT-8661 answered AneeshKundu-0316 commented
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@BhanuPrakash-MSFT-8661 the 2nd link is stale. Can you provide a new one?

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