Each night for 2-3 hours, our service (AWS) is flooded with HTTP traffic from an Azure deployment, between 500-1000 requests/second until our service fails.
I've submitted details to Azure, but the response is that they only provide the platform and have no control over what their users do.
"Customers, not Microsoft, control what applications are deployed on their account."
To me, this seems irresponsible. This traffic is denial of service in behavior, and originating from an MS platform, and should ultimately be their responsibility.
Is there a process to escalate this?