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ErBoGuan-5484 asked CaseyYangMSFT-4714 commented

SharePoint Designer Issue

I have a site which I can used the SharePoint Designer to edit it (add subsite, edit texts and documents...). However, started last week. I no longer been able to use Designer to access that site (other sites are fine. both SharePoint 2013 or SharePoint 2016. http or https). This is the only SharePoint site in that server (Windows 2016, SQL 2017 and SharePoint 2016). It seem cannot find the services? It was interesting that you can connect to the site with Designer in the first time (it took about 5 minutes, other sites only took about 5 seconds). But I got the following error started second time:

114256-designer2.jpg

and in SharePoint Designer, the following messages for above 20 minutes, then I got the above error. I have ask the system administrators, they seems do not know what is going on. I wish if someone have this issue and know the solution, please help me out. Many thanks

114328-webservices.jpg


office-sharepoint-server-development
designer2.jpg (36.7 KiB)
webservices.jpg (27.9 KiB)
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CaseyYangMSFT-4714 answered CaseyYangMSFT-4714 commented

Hi @ErBoGuan-5484,

Is there anything has been changed before the issue occurs? Please check the bindings of the site in IIS and check the correct port number. If it has changed, you should add an alternate access mapping address from Central Admin.

Central Admin > Application Management > Configure alternate access mappings


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We already check that. Thanks.

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Hi @ErBoGuan-5484,

Have you tried to clear SharePoint designer cache?

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Hi @ErBoGuan-5484,

I'm checking how the things are going on about this issue. Is there any progress on this issue?

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ErBoGuan-5484 avatar image
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ErBoGuan-5484 answered CaseyYangMSFT-4714 commented

It works for the designer (he can open the site with long time). But I still cannot open it. I know MS no longer support it. Do you have a recommendation of replacement for SharePoint Designer 2013 ?

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Hi @ErBoGuan-5484,

As far as I know SharePoint Designer 2013 is the best choice to edit SharePoint site. Maybe you could try to use SharePoint Designer 2010 as a replacement. And please check you site permission. You need at least design permission.

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