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TiagoMariano-7684 asked emilyhua-msft commented

Remove an Office Professional Plus 2019, and use the Key in another computer

I Have an MCT account, and I used one Office Professional Plus 2019 Key in one VM for tests. after I removed the office from this VM.
However, I cant use the same key on another computer, and it says it was used before.
How can I use the same key, or can I delete that key from the old computer and use it in the new one?

office-itpro
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emilyhua-msft avatar image
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emilyhua-msft answered emilyhua-msft commented

@TiagoMariano-7684

According to your description, it seems that you did not use a MAK key to activate volume licensed version of Office 2019.

But do you bound the key you used with a Microsoft account?
Generally, for retailed versions of Office 2019, if you want to transfer the Office to a new machine, please uninstall the Office 2019 from previous machine first, then you may sign your associated Micosoft account into My Account (Services & subscriptions page) on the new machine and click Install.

After you finish installing, if you still be asked to activate Office, it's recommended to activate Office over the phone.

Any questions, please feel free to post back.


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@TiagoMariano-7684
I am checking this thread, is there any update?
If yes, you may post back.

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TiagoMariano-7684 avatar image
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TiagoMariano-7684 answered emilyhua-msft commented

Hi, I deleted the Office from the older PC after installed in the new one.
One day later, I had the opportunity to use the deleted key in another computer. since it was deleted from the old one.
Tks for your support.

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@TiagoMariano-7684
Thanks for your sharing. I'm glad that the issue was gone away.
Could you please accept your reply an answer? This action could help other users on Q&A forum who has the similar issue when migrate Office to new machines.
Thanks for your understanding.

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