Hi, I got a unique setup that I have been starting to experience some issues and I need y'all feedback.
I have a specific customer with a group of computers on Windows 7 / Office 2016 Standard / Office 365 email accounts. We have been in the process of upgrading the Windows 7 computers to Windows 10 slowly.
However, two weeks ago or so I started to experience an issue on the remaining Windows 7 computers. Outlook 2016 would no longer connect to Office 365.
M team has done all of the proper troubleshooting and all of the DNS records are in place. Even Windows 10 computers with the same version of Office 2016 connect fine to Office 365.
According to our research we have not found any update, warning that would prevent an Outlook 2016 on a Windows 7 computer to connect to Office 365.
Does anyone know if this is Office 365 rejecting the OS ? Are there any KB or alerts put out by Microsoft advising the compatibility issues ?
Can anyone point me to the right direction ?
