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RakeshJadhav-8182 avatar image
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RakeshJadhav-8182 asked RakeshJadhav-8182 commented

Is Ricoh MP 4000 work in server 2016 for scan to folder fuction?

I have two machine installed at my client place ,Ricoh MP 4000 amd Ricoh MP 4001.Both machine working ok in Server 2008 environment but as the client update to server 2016 the Scan to folder function not working.

If firmware update is required then I would like to know which firmware required and which version.

Hope reply from IT experts ,

Thanks in advance.

windows-serverwindows-server-2016
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1 Answer

TeemoTang-MSFT avatar image
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TeemoTang-MSFT answered RakeshJadhav-8182 commented

Please check:
1.scan account’s access permission.
2.whether enable SMBv1, which Server 2016 has disabled by default.

Enabling SMBv1 by the following powershell command”
Enable-WindowsOptionalFeature -Online -FeatureName smb1protocol

If that works, I suggest updating the firmware on the scanner (what model?), disabling SMBv1, and trying again.
Disable-WindowsOptionalFeature -Online -FeatureName smb1protocol

Source:
https://community.spiceworks.com/topic/2065931-hp-scan-to-folder-stopped-working

Also check this article:
https://www.rizonesoft.com/solve-network-scan-to-folder-not-working/


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Thanks for your reply.

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