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KedarTamboli-6326 asked LuDaiMSFT-0289 edited

Intune Sync Error 0x80190190

Hello Team,

MECM system is registered in Intune as Co-Managed however Intune Sync is not working under domain user Log In. Getting Intune Sync Error 0x80190190

On the same system, If I log in with local admin Intune Sync is working fine.

I have referred the below link however issue is same.

https://social.msdn.microsoft.com/Forums/en-US/f5c20216-e0aa-4245-9643-961c85b29e94/intune-sync-error-0x80190190?forum=microsoftintuneprod

As per https://docs.microsoft.com/en-us/mem/configmgr/core/understand/product-and-licensing-faq#what-changes-with-licensing-for-co-management-in-microsoft-endpoint-manager-

114917-image.png



As per MS URL, we no longer need to assign individual Intune licenses for User.

Please suggest your views and solution to address the sync issue.

mem-intune-enrollment
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@KedarTamboli-6326 Thanks for posting in our Q&A. Sine this environment is complex, I need some time to do the further research and get back to you at the first time.

Thanks for your patience in advance.

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Thank you for responding. Surely will wait for your suggestions.

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1 Answer

LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered

@KedarTamboli-6326 Thanks for your patience again.

For this issue, I have done the test in my lab. I will share some detailed information with you.
Test 1: I only assign Azure AD Premium license to the user and use this user to sync the co-managed device. It shows the sync error as same as yours.
115252-image.png

Test2: When I add intune license to the user and use the same user to sync the co-managed device. Everything is normal.

I know the official article says no Intune License is required, but in fact sync occurs error. Given this situation, it is suggested to open an online support ticket to double confirm and feedback this issue. Here is the online support link:
https://docs.microsoft.com/en-us/mem/intune/fundamentals/get-support

At the same time, I will also feedback.

Thanks for understanding and have a nice day.


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