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DreherBonfim-1401 avatar image
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DreherBonfim-1401 asked RitaHu-MSFT commented

Upgrade Windows 2010 1903 to 2004 version

After upgrading the version from windows 10 1903 to 2004, I can't do any more updates, I approved a second update from the WSUS server and the station downloaded it but when it went to install the message appeared and I can't deploy any updates anymore , communication with WSUS is ok.

"There were some issues installing the updates, but we'll try again later. If you keep seeing this message and want to search the web or contact support, this error code may help: (0x8024500c)"

How do I solve it?

windows-10-generalwindows-server-update-services
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@DreherBonfim-1401
It seems that there are no updates for several days. May I know the status of the case?

In addition, I found several related thread and I would like to share with you first. Here are the links:
https://social.technet.microsoft.com/Forums/windowsserver/pt-BR/297c3549-a5df-4d97-97f1-a47e045db69f/windows-update-error-8024500c?forum=winserverwsus
https://social.technet.microsoft.com/Forums/ie/en-US/e2d7f3c6-e116-465d-aaeb-b3659bf95786/windows-update-error-8024500c-on-w10-client-connecting-to-wsus?forum=winserverwsus

Please keep us in touch if there are any updates of the case.

Thanks for your time and have a nice day.

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1 Answer

RitaHu-MSFT avatar image
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RitaHu-MSFT answered

@DreherBonfim-1401
Please follow this link to reset Windows Update components first to confirm whether this issue will be resolved or not.

Of course, it will be helpful if you could share the windows update log with us if the above solution isn't helpful. Note that protect your personal information while provide any logs.

Please keep us in touch if there are any updates of the case.

Thanks for your time and have a nice day.

Regards,
Rita


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