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tyteen4a03-8269 avatar image
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tyteen4a03-8269 asked LuDaiMSFT-0289 answered

Android Enterprise Dedicated Kiosk - how to wipe user data (but retain enrolment) on restart?

I have a few tablets I would like to hand out to other people as a media kiosk (it has the YouTube app and a browser but that's it). Is it possible to make it so when the device is restarted all user data (especially PII) is wiped after a restart but the device configuration is intact?

mem-intune-device-configurations
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LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered

@tyteen4a03-8269 Thanks for posting in our Q&A.

For this issue, I have done a lot of research and I find that there is no such method can make it. Currently, only Windows 10 version 1709 or later devices can restain enrollment state when performing the wipe action. We can read the following article to find more detailed information:
https://docs.microsoft.com/en-us/mem/intune/remote-actions/devices-wipe#wipe

So, for Android Enterprise Dedicated Kiosk devices, there is no method can wipe user data and retain enrollment.

If you are really interested in this feature, it is suggested to post our detailed requirement in intune uservoice. This is a place to collect customers' requirements and problems.
https://microsoftintune.uservoice.com/forums/291681-ideas

Thanks for understanding and have a nice day.


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