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kaps-3304 asked Monalla-MSFT commented

How to turn off the Resource Health Events?

Hello,
My VM keeps rebooting itself everyday, but I want it to run 24/7. When I checked it, it turned out that the reboots are caused by the Resource Health Events. Is there any way to stop them from happening? It's a free trail VM btw.

azure-virtual-machines
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@kaps-3304 - Do you mind sharing the screenshot of the Resource Health Page for us to take a look at?

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This is the last health event. Strangely enough it stopped. Im a bit confused by this, because as you can see on the screenshot, it says that this health event was initiated by the customer, which isn't true, because no one could possibly be on the machine at that moment.

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11111.png (22.2 KiB)

1 Answer

Monalla-MSFT avatar image
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Monalla-MSFT answered Monalla-MSFT commented

@kaps-3304 - Thanks for providing us more details.

This would indicate that a guest application or OS would have likely initiated a reboot. You should be able to see the system event viewer logs if it is a windows machine.
Usually There is no set reboot for all resources directed from RH to my knowledge.

Given this will require investigation opening a support ticket may be ideal if you need more than a pointer on logs.

In order to find the root cause of it, we would need you to send us an email at AzCommunity@Microsoft.com by providing below details.
Subject : ATTN:Monika
1) Subscription ID
2) A link to this thread.
Please email us these details and we will work with you closely to get this issue taken care of and also post any findings here in the thread so the community can benefit from it.
Thanks in advance. Looking forward for your email.

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@kaps-3304 - We havent received an email from you yet? Did the issue resolved for you? If not, please send an email and we can take a look at it.

Thank you.

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