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NancyP-9999 asked saldana-msft edited

Office 2013 on Windows 7 doesn't start

I am working on a company computer with Office 2013. Windows 7 got updated and none of the Office programs open, they don't show any error message either. I don't have the licence code, so I can't reinstall it. Please help.

office-deployment
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NancyP-9999 answered emizhang-msft commented

Hi,

I just went to Settings - Apps, selected Office, clicked on Modify and run the repair with online support.

It worked and I didn't need a Microsoft account or the software key.

Thanks anyway.

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You can contact your company's IT administrator, and confirm the way activate Office product. Volume activation or product key.

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DSPatrick answered DSPatrick commented

You may be able to get the key
https://www.nirsoft.net/utils/product_cd_key_viewer.html

then you can follow along here.
https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-office-2016-or-office-2013-7c695b06-6d1a-4917-809c-98ce43f86479

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The cd key viewer for 64 bit had a virus. I tried the other version but it gave the Windows key only, so no way to reinstall.

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It does not contain a virus. There are many others utilities you can search for, or try signing in here to retrieve your key.

https://www.office.com/





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