question

BoButcher-0174 avatar image
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BoButcher-0174 asked JimmyYang-MSFT commented

When accessing a teams meeting recording I am getting prompted to login with a different account.

Our company records weekly meetings and in case some one misses the meeting they can track back to that recording and view the content they missed. What each user seems to be experiencing is when they click the meeting recording it prompts them to sign in but it defaults to an admin account (this admin account setup this recurring meeting) . I'm just wondering if there is a work around for this. Also, looking to know if this is the expected behavior for future meetings.
115397-inkedmicrosoftteams-image-li.jpg


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1 Answer

JimmyYang-MSFT avatar image
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JimmyYang-MSFT answered JimmyYang-MSFT commented

Hi @BoButcher-0174

It seems you browser has login the admin account, so it will always ask you login the admin account when you want to see the meeting recording. You could try to sign it out and clear all the cookies in your account and then retry it.

115635-image.png

The following picture shows who have the permission to see the recording for your reference:

115733-image.png



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@BoButcher-0174

Is there any update on this case?
Please feel free to drop us a note if there is any update.
Have a nice day!

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