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MichaelMartinez-3566 avatar image
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MichaelMartinez-3566 asked KyleXu-MSFT commented

Exchange 2010 mailbox has spaces in the name of mailbox (moving to 2016)

Hello we are moving mailbox from Exchange 2010 to 2016 and one mailbox (shared user) has spaces between every letter in the name, distinguished name, displayname and SAM account name. This can only be seen via the PS console, NOT in GUI.

example name mailbox:
"thisdepartment"
Shows correct in GUI
In PS shows:
Name:
t h i s d e p a r t m e n t
DistinguichedName:
t h i s d e p a r t m e n t, OU=Service Accounts,OU=Some Users,DC=somedomain,dc=local
SamAccountName:
t h i s d e p a r t m e n t

etc.
All attributes show spaces between the letter/name!

Any ideas on how to remove the spaces?
Been looking but have been unable to find this anywhere.

office-exchange-server-deployment
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MichaelMartinez-3566 avatar image
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MichaelMartinez-3566 answered KyleXu-MSFT commented

What I ended up doing was renaming the account completely in ADUC, EXCEPT I didn't change the smtp address.
Waited for new name to populate on exchange server.
Then went back and renamed the account and all it's parameters - cleared (backspaced over new name typed in old one), making sure account and pre-2000 names etc all the same (correct name).
And then after giving it a few moments it all shows correctly.

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Glad to see this issue is solved now. I would suggest you mark it as an answer which could help other people who has the similar problems.

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KyleXu-MSFT avatar image
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KyleXu-MSFT answered

@MichaelMartinez-3566

I guess it is show in this format "thisdepartment". It seems related with Half-width and Full-width, such "MailboxName" and "MailboxName".

Since you could find this mailbox from EMS, could you set a new value for it with "Set-Mailbox" command? If you cannot set value for it:

 Set-Mailbox user -SamAccountName newName

If you cannot set new value for this mailbox, you can also try to check and modify from ADUC(Active Directory Users and Computers).


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