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TonyPrice-6058 asked SadiqhAhmed-MSFT commented

Azure Migrate assessement not getting VMware performance data

We are attempting to migrate VMware VMs into Azure. But the Azure Migrate assessment is not pulling performance data from vCenter. With our networking team we have verified point to point routes are open and network is talking. All user accounts have proper permissions. We are using a private endpoint through our ExpressRoute which is functioning as expected. Our vCenter is up to date at 6.7U3. Oh, and we are getting some data from vCenter through software inventory, hardware inventory, etc. Just no performance data. Why? Someone give me the smoking gun...pleeeease...my head is bleeding it's been scratched on so much.

azure-migrate
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TonyPrice-6058 - Sorry for the inconvenience this must have caused!

In most cases, it could be communication issue. However, you confirmed that your networking team has confirmed the routes.
You may want to check if there are VMs which are replicated to Azure and still shown as added to the appliance. If yes, you may remove them and retry assessment.
You can also try creating a new account in vCenter with same role and permissions and see if that works.

If nothing works, am afraid you may need to file a support case for further investigation.

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