pc crash with code and dump file.

Jurgen Zenuni 1 Reputation point
2021-07-17T22:00:40.853+00:00

pc crashes and it says code The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff80648efa320, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\071721-8171-01.dmp. who can help

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Docs 15,146 Reputation points
    2021-07-17T22:12:51.5+00:00

    Please run the V2 log collector and post a share link into this thread:

    https://www.windowsq.com/resources/v2-log-collector.8/
    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    Open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp

    if the file size is < 1.5 GB then > save to the downloads folder > zip > post a separate share link into the thread using one drive, drop box, or google drive

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  2. Percival Yang 721 Reputation points
    2021-07-19T06:02:39.037+00:00

    Hi
    @Jurgen Zenuni

    When the PC run into BSOD, It's welcome if you could provide us relevant information below

    1, It's a physical machine or Virtual system on Hyper-V or VMware

    2, the operating system of the machine, server or windows?

    3, what status was the machine being before BSOD and right now?

    4, Has the machine recently update any Software or Hardware?

    5,In your case 0x00000133, you should set a full dump(better) or kernel dump and create a page file about the size of total ram+256MB accordingly.

    6, Please prepare the Event log and dump for IT pros to solve the BSOD issue.

    On forum, we do not directly assist check the dump in view of the large dump size.

    If further assistance were needed you could open a request ticket with Microsoft support.
    https://support.serviceshub.microsoft.com/supportforbusiness

    Hope this can help you
    If your need further help, be free reply to me at your convenience.

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    If the Answer is helpful, please click "Accept Answer" and upvote it

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