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Gahbi-6084 avatar image
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Gahbi-6084 asked Amandayou-MSFT commented

Unable to upgrade SCCM to 2002

Folks,

Hope you are doing well and healthy.

I am trying to upgrade the SCCM to the 2002 version then, 2006. Configuration Manager 2002 - State is " Installing " for almost 10 days.

Please, any suggestions to to troubleshoot it or fix it ?

Thanks,

mem-cm-general
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RahulJindal-2267 avatar image
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RahulJindal-2267 answered

What stage is the process stuck in? Also, why not upgrade directly to 2010 or 2103 for that matter?

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Amandayou-MSFT avatar image
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Amandayou-MSFT answered Amandayou-MSFT commented

Hi @Gahbi-6084

Agree with RahulJindal-2267, could we provide screenshots of the process stuck? Please hide the relevant privacy information.

Besides, we could check if there is error by checking CMUpdate.log, which located in C:\Program Files\Microsoft Configuration Manager\Logs.



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Hi,

Just checking in to see if there is any update. May we know the current status of the question? If there is any other assistance we can provide, please feel free to let us know, we will do our best to help you.

Thanks and regards,
Amanda

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