question

RachelK-1161 avatar image
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RachelK-1161 asked MattCarleGMR-3494 published

Image hyperlinks aren't visible when PPT is saved as PDF (Mac, Big Sur)

Since upgrading to my new Macbook Air running Big Sur, PPT no longer sustains hyperlinks associated with objects (images, icons, etc. as PNG or JPG) when I export the file to a PDF.

Text hyperlinks still work, but only when specific text anchors are selected. I can no longer link an entire text object either.

Attached is the screenshot of my system and OS.

116069-screen-shot-2021-07-19-at-85638-pm.png


office-for-mac-itpro
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emizhang-msft avatar image
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emizhang-msft answered

Hi @RachelK-1161
Where did you open the PDF?
What the version number of Office did you use?
Did this problem appear in existed PDF file or a new created PDF file?
I suggest you try to install the latest update for Office and test again.
Please be a bit more precise to explain your problem or you can upload a screenshot so that I can get more accurate solutions to this problem. I’m glad to help and follow up your reply.


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RachelK-1161 avatar image
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RachelK-1161 answered

Thank you @JohnKorchok This is so disappointing and will render PPT completely unusable for me if Microsoft doesn't fix the function for Mac. :-(

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RachelK-1161 answered MattCarleGMR-3494 published

@JohnKorchok I did find a workaround (which is also paid... super annoying). You can use this tool to upload the PPT file and then it converts to PDF. All my hyperlinked images work when I use the 3rd party tool. https://smallpdf.com/ppt-to-pdf

Microsoft: this is disappointing. Very bad customer experience.

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Hi @RachelK-1161,
As far as I know, Microsoft is moving away from UserVoice feedback sites. Now you can give feedback in PowerPoint directly from upper right corner and submit your problem:

119920-433.png

Microsoft values your opinion. Your feedback goes directly to our engineers and helps us shape the future of Microsoft products and services for all our users.

Hope the information is helpful.


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433.png (58.7 KiB)

A cumbersome but effective work around is to upload PPT to GoogleSlides, and then convert to PDF from GoogleSlides. This maintains links within the document.

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